Condition Monitoring Analyst

(Equipment Health | Technical Service | Remote Troubleshooting | Preventive Maintenance)

Do you have a background in equipment service, maintenance, or troubleshooting?

Mustang Cat is hiring a Condition Monitoring Analyst to help monitor equipment health, identify developing concerns, and recommend appropriate next steps to keep customers’ machines operating at their best.

This is a great opportunity for someone with experience as a Service Coordinator, Service Advisor, Technician, or in a similar technical service role who wants to use their equipment knowledge in a primarily computer-based position.

We’re more than just machines—we’re the people behind the performance.

Mustang Cat offers:

Great Work-Life Balance

Job Stability + Career Growth Opportunities

Comprehensive Benefits Package – Medical, Dental, Vision

401(k) with Employer Match

Tuition Reimbursement & Development Opportunities

Paid Time Off & Holidays

In this role, you’ll use machine health information and your technical knowledge to help identify potential equipment concerns, determine appropriate next steps, and communicate recommendations to customers and internal service teams.

Responsibilities include:

Review machine health information from sources such as oil analysis, telematics, equipment inspections, fault codes, and service history

Identify developing equipment concerns and determine when additional troubleshooting, inspection, maintenance, or repair may be needed

Use technical knowledge and available machine information to help troubleshoot equipment issues remotely

Develop practical service and maintenance recommendations based on machine condition

Communicate equipment concerns and recommended next steps clearly to customers and internal service teams

Follow up on identified issues and recommendations to help ensure concerns are addressed

Document findings, recommendations, customer communication, and outcomes in applicable systems

Work closely with Service and other departments to support proactive equipment maintenance and reduce unplanned downtime

Review system-generated information and alerts, using sound judgment to determine which items require action

Experience in equipment service, maintenance, repair, troubleshooting, or a related technical environment

Working knowledge of mechanical systems and the ability to understand equipment-related issues

Ability to review machine information, recognize potential concerns, and determine appropriate next steps

Strong customer service and communication skills

Comfortable working in computer-based systems and learning new technology

Proficiency with Microsoft Office

Strong attention to detail, organization, and follow-through

Ability to communicate and collaborate effectively with technicians, service personnel, customers, and other departments

Previous experience as a Service Coordinator, Service Advisor, Diesel Technician, Heavy Equipment Technician, Field Service Technician, or similar service-related position

Heavy equipment, diesel, automotive, construction equipment, industrial equipment, or related industry experience

Experience troubleshooting mechanical or equipment issues

Familiarity with Caterpillar equipment

Experience with Caterpillar systems or condition monitoring tools such as VisionLink, Cat Inspect, SIS, or Foresight

Associate degree, technical certificate, or other mechanical/technical training

We're looking for someone who understands equipment and service, is comfortable working with technology, and can use machine health information to help determine what needs attention and what should happen next.

If you're ready to take your technical or service experience in a new direction, consider joining Mustang Cat as a Condition Monitoring Analyst.

Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.

If you have any questions, contact [email protected]