Night Manager - Front Office

Night Manager

Night Manager

Note

Key Responsibilities

• Oversee and manage all
• night operations
• across the hotel, ensuring smooth and efficient service delivery
• Act as the
• senior representative on duty
• during night shifts, handling all operational and guest-related matters
• Ensure the highest levels of
• guest satisfaction
• , promptly resolving issues and complaints
• Supervise front office functions, including
• night audit, check-ins, check-outs, and guest services
• Monitor daily reports and financial postings, ensuring accuracy of
• night audit procedures
• Ensure compliance with
• hotel policies, procedures, and security standards
• Coordinate with various departments to maintain seamless hotel operations
• Conduct regular inspections of public areas and operational departments
• Support and guide the night team, ensuring
• performance standards and team efficiency
• Maintain detailed records of incidents and provide comprehensive
• handover reports

Requirements

• Minimum
• 3–5 years of experience
• in Front Office operations, including
• night management exposure
• Proven experience in handling
• night operations within a luxury hotel environment
• Prior experience in
• high-volume properties (450+ keys)
• is essential
• Mandatory hands-on experience with

Opera Pms

• Strong leadership and decision-making skills, with the ability to manage operations independently
• Excellent communication and interpersonal abilities
• Strong understanding of
• night audit procedures and hotel financial controls
• Ability to perform under pressure in a
• fast-paced, luxury hospitality environment
• Flexibility to work
• permanent night shifts, weekends, and public holidays

Compensation & Benefits

• **Competitive tax-free salary**
• **Fully furnished 1-bedroom accommodation**
• with access to recreational facilities
• **Company-provided transportation or transportation allowance**
• **No live-out allowance provided**

Work Schedule