Relationship Manager

Relationship Manager -

Key Responsibilities

• Achieve assigned sales targets through direct sales efforts and channel partners/agents.
• Generate new business opportunities by meeting daily prospecting and lead generation targets.
• Achieve tele-calling KPIs, including the required number of connected calls and client interactions.
• Maintain high levels of sales activity to ensure a healthy pipeline and consistent business growth.
• Build and maintain strong relationships with existing and prospective clients.
• Conduct regular business reviews to ensure client satisfaction with products and services.
• Identify upselling and cross-selling opportunities within existing client portfolios.
• Introduce clients to additional products and services offered by the company.
• Attend client meetings to strengthen relationships and develop long-term partnerships.
• Achieve client relationship targets and KPIs as defined by the Head of Sales.
• Work closely with Account Managers and Sales Administration teams to ensure seamless client servicing.
• Address client concerns proactively and ensure timely issue resolution.
• Maintain accurate records and updates within the CRM system.
• Coordinate with internal departments to ensure client requirements are fulfilled effectively.

Requirements

• Proven experience in Sales, Relationship Management, Business Development, or Client Acquisition.
• Strong communication, negotiation, and relationship-building skills.
• Target-oriented mindset with the ability to consistently achieve sales KPIs.
• Experience using CRM systems and sales reporting tools is preferred.
• International exposure and experience working with high-net-worth or global clientele will be considered an advantage.
• **Language Preference: Fluent speakers of Turkish, Japanese, Korean, Malay, Thai, or Vietnamese are highly preferred. Candidates with strong passports and ease of international mobility will be given preference.**