Network & Security Operations Engineer
Key Skills for This Role
Full Job Posting
Key responsibilities
- Monitor and maintain LAN, WAN, VPN, firewall, router, and switch infrastructure; troubleshoot connectivity, performance, and availability issues.
- Monitor security alerts, investigate incidents, and support incident response.
- Configure and manage firewalls, IDS/IPS, endpoint security, VPN access, network segmentation, access control lists, and security policies.
- Perform network health checks, security monitoring, and vulnerability assessments; analyze logs and events using SIEM tools.
- Support patch management, firmware upgrades, and security configuration reviews.
- Coordinate with IT teams, vendors, and service providers to resolve incidents.
- Maintain network diagrams, security documentation, incident reports, and operational procedures.
- Participate in disaster recovery, business continuity, and IT security compliance activities; follow policies and applicable regulatory requirements.
Required technical skills
- Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, and subnetting.
- Hands-on experience with Fortinet, Palo Alto, or Cisco firewalls; VPN technologies, network access control, and network security policies.
- Knowledge of IDS/IPS, endpoint security, and threat detection; experience with SIEM tools such as Splunk, Microsoft Sentinel, or IBM QRadar.
- Familiarity with SolarWinds, PRTG, or Zabbix; understanding of cybersecurity principles, vulnerability management, and incident response.
- Knowledge of Windows and Linux operating systems and experience with IT service management and ticketing tools.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Networking, or a related field.
- 3–6 years of relevant experience in network operations, security operations, or infrastructure support.
- CCNA, CCNP, Fortinet NSE, PCNSA, Security+, or equivalent certifications are advantageous.
- Strong analytical, troubleshooting, communication, and problem-solving skills.
- Ability to work in a shift-based operations environment and participate in incident escalation, if required.
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