Network Engineering Specialist Advisor

Role Overview

Role Responsibilities

• Ensure configurations comply with network standards and review log files, SD-WAN, LAN, WAN, and network monitoring systems.
• Set up, deploy, maintain, troubleshoot, and document mission-critical enterprise network infrastructure.
• Work with project managers and cross-functional technology and business teams to support successful projects.
• Own and document escalated support tickets and service requests through resolution using ServiceNow.
• Support WAN/LAN internetworking, protocol interoperability, network architecture development, and testing or proof-of-concept requirements.
• Participate in rotating on-call support, support queue management, network system analysis, and reporting.
• Work in a 24x7 environment.

Technical Skills

• Experience with Palo Alto SD-WAN SASE, routing, switching, and wireless networking.
• VeloCloud is required; Cisco and Riverbed are supported vendors.
• Expertise in routing, switching, wireless, LAN, WAN, L2/L3 technologies, Nexus, and SD-WAN.
• L2 technologies include IEEE 802.11a, Ethernet, IEEE 802.1x, STP, MSTP, RSTP, Dynamic VLAN, and HSRP/VRRP.
• L3 routing protocols include EIGRP, OSPF, and BGP.
• Hands-on Viptela SD-WAN and wireless knowledge.
• Working knowledge of Cisco, Dell, and Extreme Networks products.
• Knowledge of ITIL and Change Management processes.

Basic Required Qualifications

• 8+ years managing LAN and WAN infrastructure.
• 8+ years of routing, switching, Riverbed, and wireless experience.
• Vendor experience with VeloCloud, Cisco, and Riverbed.

Highly Preferred Skills

• Hands-on VeloCloud and wireless knowledge.
• Adaptive communication, presentation, and leadership skills.
• Project experience with SDN infrastructure and networking.
• Bachelor's degree in Computer Science or equivalent work experience.