Network and Security Engineer

Being responsible for the ongoing stability and performance of the data centre network.

Being responsible for the ongoing stability and performance of all office satellite sites.

Monitoring, maintaining and supporting the network and software to ensure stability and compliance to technology standards.

Responsible for corporate and guest Wi-Fi throughout the business.

Performing maintenance, including installation of patches and upgrades with an understanding of the production environment and continuous availability targets.

Responsible for maintaining the SD-WAN solution including all SASE modules and features. This includes, but not limited to, firewall, web filter and CASB.

Full accountability of allocated project actions, technical problems & incidents.

Event detection, resolution and/or escalation – conducts root cause analysis and remediation as required.

Monitors systems availability, performance, capacity and trend against baseline metrics.

System insights leveraging monitoring and event tools to support stabilization & lifecycle.

Develops in depth knowledge of supported systems and applications and transfers knowledge to more junior staff.

Vulnerability management by assessing security status and applying mitigation solutions

Liaising with internal and external partners, including user groups, technical IT consultants and project managers.

Demonstrable subject matter technical expertise across SASE products and modules.

Ensure technical documents and policies are up to date and accurate and adhered to.

Work with and support the architecture and project delivery teams to deliver short, medium, and long-term continuous improvement initiatives across our infrastructure and delivered services, in alignment with our firm’s vision and ambition.

Be actively involved in the Firms security posture and ensure that everything introduced is implemented securely.

Through the firms comprehensive training programme, continuously develop your skills and support the development of more junior team members by providing mentorship and acting as a point of escalation for difficult issues.

Work to resolve issues and incidents in a timely manner aligned with ITIL best practices.

Provide technical peer review of proposed changes to be made to the estate.

Actively participate in the Change Management Board meetings and manage change within the infrastructure team.

Ensure that all services are appropriately licenced and assist management with tracking and costing license and certificate renewals.

Review logs, monitoring solutions, alerts, and other items to ensure that IT systems and services are available, performant and secure at all times

Experienced in change management/scheduling

Understanding of Infrastructure technology and protocols

Networking knowledge and qualifications

HPE ProCurve/Aruba/FlexFabric experience

FortiGate knowledge and experience including SD-WAN

SASE experience with Cato Networks is desirable

Microsoft Azure Networking including vNet, Peering, S2S and P2S VPN, Express Route, Azure Firewalls, Network Security, Traffic routing and shaping.

Knowledge and understanding of voice/video and QoS.

5+ years of hands-on experience working as part of an network delivery team.

Change management experience

Strong communication skills. Can describe complex technical concepts/issues with non-technical stakeholders.

Ability to quickly arbitrate, prioritise and filter change/deployment issues to identify solutions.