CMI Assistant

Liaising with the legal teams to obtain information and documentation as required.

Prioritising and processing all work requests in line with expectations and agreed SLAs

Taking responsibility for ensuring each piece of work is correctly saved in document management systems and accessible in a timely manner

Proactively clarifying instructions with legal departments and requestors should they be unclear or if deadlines are not made explicit

Proactively sharing information and documenting best practice and fixes

Showing initiative when responding to queries and actively trying to seek solutions to problems

Sharing knowledge and providing guidance to internal clients regarding the best approach to take to achieve the desired outcome

To be flexible in meeting the needs of the team and the business e.g. occasional shift changes (with reasonable notice) to accommodate team meetings, training sessions and meet client requirements etc.

Any other duties commensurate with the post

Experience of working in a similar role within the legal sector

Efficient and accurate typing skills

Excellent attention to detail with a keen eye for presentation

Good IT skills with knowledge of Microsoft Office products

Experience of using document, case and practice management systems is desirable

Effective communicator, able to build and maintain professional relationships with colleagues

The team:

To provide truly outstanding client service we work as one team. Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.