Credit Controller
Full Job Posting
What you will be doing:
Debt Management and Collections
Manage an allocated client portfolio, pursuing outstanding debt promptly and in accordance with the Credit Control Policy.
Debt chasing by phone, email and letter
Minimise overdue debt and contribute to monthly cash collection targets.
Resolve invoice queries and account issues efficiently.
Maintain accurate, well-managed aged-debt records and issue monthly client statements.
Identify payment difficulties early and escalate collection risks appropriately.
Conduct Account reconciliations as and when required
Promote a collaborative, service-focused team culture.
Stakeholder and Client Engagement
Act as a key contact for internal departments and external clients, ensuring queries are resolved promptly.
Meet with legal teams to review accounts and manage potential credit risk.
Support client onboarding and master-data management in collaboration with CMI.
Systems and Process
To strictly follow credit control processes as per the credit policy.
Reporting, Reconciliation and Forecasting
Complete client and matter reconciliations,
Produce daily, weekly, month-end and ad hoc cash, aged-debt and Credit Control reports.
Assist with monthly cash forecasting.
Compliance and Risk
Follow internal policies and applicable regulatory requirements..
Personal attributes • Detail-oriented, with a consistent high level of accuracy.
Able to work under pressure, meet deadlines and respond effectively to changing priorities.
Proactive, self-motivated and comfortable taking ownership.
Demonstrates strong ethical standards and integrity.
Builds strong relationships and influences internal and external stakeholders effectively.
Adaptable and agile in response to evolving business needs.
What you will need:
Essential
Proven experience in a comparable credit control role.
Knowledge of credit management, the Solicitors’ Accounts Rules and VAT regulations.
Sound understanding of best practice within a credit control function.
Proficiency in financial systems and Microsoft Office, particularly Excel
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Desirable
Previous experience of Credit Control within a law firm
Experience using Aderant.
Benefits, Agile Working and Additional information
- We embrace agile working and offer a blended approach to where and how we work.
- We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
- We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.
- Additional information Want to find more about our amazing benefits ? -------------------------------------------------------------------
- Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.
- Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here . Equal opportunities Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
About Ampa Group
UK legal and professional services group supporting domestic and international clients through law and specialist advisory brands.
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