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Multi-Property Assistant Sales Manager Government - The Abu Dhabi EDITION L Marriott Downtown Abu Dhabi L MEA

TALENTMATE
Abu Dhabi, UAE
Full-time
Entry
Onsite
Discovered 2 weeks ago
UpsellingGuest reservations processingGuest serviceMarriott Rewards processingSales & Marketing administrationProfessional communication

Full Job Posting

Position details

Job number 26131798; category: Sales & Marketing.

Full-time, non-management position at Al Bateen Marina, Abu Dhabi; the posting says it is not remote.

Guest sales and reservations

  • Handle guest calls, requests, questions, and concerns, coordinating with relevant departments when needed.
  • Use sales techniques, including upselling, to maximize revenue while maintaining guest loyalty.
  • Process reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Enter Marriott Rewards information and process requests to redeem rewards points.
  • Promote brand awareness and determine guest complimentary gifts in recognition of patronage.

Office support and service standards

  • Perform filing, email, typing, faxing, and other general office duties for Sales & Marketing.
  • Assist management with employee training and motivation, and monitor performance against quality standards.
  • Welcome guests, anticipate and address service needs, communicate professionally, and maintain positive working relationships.
  • Follow company policies, maintain professional appearance and confidentiality, and protect company assets.
  • May move or handle objects weighing up to 10 pounds without assistance; perform other reasonable duties as requested by supervisors.

Preferred qualifications

  • High school diploma or G.E.D. equivalent is preferred.
  • At least 2 years of related work experience is preferred.
  • No supervisory experience or license or certification is specified.

About EDITION

EDITION Hotels describes its offering as combining boutique-hotel design and service with Marriott International's global reach.

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