Head Of Learning And Development

About the Role

What You'll Do

• Own the complete learning lifecycle and turn business priorities into scalable, measurable capability-building solutions.
• Create and own a global Learning & Development strategy, roadmap and annual plan aligned with business priorities, workforce needs and the People strategy.
• Build the L&D function from scratch, including governance, intake and prioritisation, learning standards, delivery methods, vendor management, budget management and reporting.
• Run organisation-wide learning needs and skills assessments using business data, performance insights, employee feedback and stakeholder interviews.
• Design clear capability frameworks and learning pathways for critical populations, including employees, people managers, senior leaders, technical teams and emerging talent.
• Lead the end-to-end implementation of learning technology, from requirements and market assessment through selection, configuration, content migration, testing, launch, adoption and continuous improvement.
• Design, curate and personally deliver high-quality learning experiences across instructor-led, virtual, digital, cohort-based, social and on-the-job formats.
• Build a practical AI learning agenda covering AI literacy, prompt engineering, responsible and secure usage, role-based use cases, workflow redesign and measurable productivity improvements.
• Use generative AI and learning technologies to accelerate needs analysis, content creation, personalisation, knowledge discovery, learner support and programme evaluation, while maintaining human oversight and data protection standards.
• Design and deliver leadership and manager capability programmes that strengthen people leadership, performance, feedback, coaching, decision-making, collaboration and change leadership.
• Establish onboarding and core skills curricula that support a consistent employee experience across locations while allowing for local relevance.
• Lead on the design and implementation of employee engagement activities that support the employee experience.

What You'll Bring

• Significant experience leading Learning & Development, organisational capability, talent development or a closely related discipline in a multi-country or fast-scaling organisation.
• Proven experience designing an L&D strategy and operating model from scratch and personally driving implementation through adoption and measurement.
• Hands-on experience implementing post learning assessments and key learning metrics or substantially improving a Learning Management System, Learning Experience Platform or comparable digital learning ecosystem.
• Demonstrated knowledge and practical usage of generative AI tools in a business environment, including prompt design, content generation, workflow improvement, quality control, and responsible AI practices.
• Ability to translate business strategy and capability gaps into focused learning priorities, curricula, programmes and measurable outcomes.
• Extensive instructional design and facilitation capability, with experience creating blended, digital, cohort-based and performance-support solutions is essential.

What Success Looks Like

What We Offer

• Work from anywhere policy (90-day per year).
• Competitive remuneration package.
• Extra day off on your birthday.
• Performance-based bonus scheme.
• All the tech gear you need to work smart.

Job Details