Mortgage Manager
Role Overview
The Mortgage Manager oversees the end-to-end mortgage process and supports an exceptional customer experience and operational excellence.
The role manages mortgage product offerings and helps optimize the digital mortgage journey.
Key Skills for This Role
Full Job Posting
About Holo
Holo provides UAE home buyers access to mortgage products across UAE banks through a technology-enabled service.
The role
The Mortgage Manager oversees the end-to-end mortgage process and supports an exceptional customer experience and operational excellence.
The role manages mortgage product offerings and helps optimize the digital mortgage journey.
Key responsibilities
- Follow up on leads promptly and offer clients mortgage options suited to their needs.
- Manage inbound and outbound calls with generated leads.
- Build trusting relationships with clients and partners.
- Educate clients about mortgage products and procedures.
- Understand mortgage market rates, policies, and loan processes.
- Gather, analyze, and present documents required for processing.
- Visit and nurture existing real estate partners weekly.
Candidate requirements
- Previous experience as a Mortgage Manager, Mortgage Consultant, or Mortgage Broker.
- In-depth knowledge of mortgage products, processes, and regulatory requirements in the Middle East.
- CEMAP is not essential.
- Familiarity with digital mortgage platforms and CRM systems is sought; comfort using technology to improve processes and customer experience.
Compensation and benefits
- Monthly salary with uncapped commission.
- Visa, medical, and vacation are provided.
Schedule
- The role includes a half day on Friday.
About Holo
Digital mortgage platform for comparing and securing home loans.
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