MiniBar Refreshment CtrAttd-Ld

Role and schedule

Refreshment-center operations

• Support opening and closing by preparing supplies and tools, cleaning equipment and work areas, and securing doors.
• Inventory refreshment-center products, in-room accessories, and promotional materials; replace items as needed and maintain cleanliness and appearance.
• Record sales using the computer system, restock bars, and monitor stock, availability, and product expiration dates.
• Assign guest rooms to attendants using computer programs and ensure their notes reach management.
• Prepare daily inventory lists and restocking carts, take carts to ready rooms, and order supplies from vendors in emergencies.
• Respond to guest requests by assigning them to the appropriate attendant and report operational issues to hotel management.

Team and guest service

• Work alongside employees as a role model or mentor and provide direction to attendants.
• Help communicate shift or departmental goals, performance expectations, timetables, and deadlines; support teamwork and guest service.
• Welcome guests, anticipate and address service needs, and thank guests with appreciation.
• Maintain quality standards, professional communication, positive working relationships, and appropriate handling of confidential information.

Preferred qualifications

• A high school diploma or G.E.D. equivalent is preferred.
• At least 2 years of related work experience is preferred.
• No supervisory experience is specified; no license or certification is listed.

Physical and safety expectations

• Follow company and safety and security policies, report accidents or unsafe conditions, and complete safety training and certifications.
• Read and visually verify information, including small print.
• Stand, sit, or walk for extended periods; lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
• Use fine motor skills and hand-eye coordination; move through confined or elevated spaces and use stairs or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.