MiniBar Refreshment CtrAttd-Ld

Role overview

Operational duties

• Assist with opening and closing, prepare supplies and tools, clean equipment and areas, and secure doors.
• Inventory refreshment center products, in-room accessories, and promotional materials; replace items as required.
• Maintain cleanliness and appearance, record sales in the computer system, and restock bars.
• Monitor availability, expiration dates, and inventory levels to avoid stock-outs.
• Assign guest rooms to attendants using computer programs and relay attendants’ notes to management.
• Prepare daily room lists and restocking carts, take carts to floors with ready rooms, and place emergency supplier orders.
• Handle guest requests by assigning them to the proper attendant and communicate operational issues to management.

Team and service expectations

• Guide and mentor attendants while working alongside them; communicate goals, expectations, timetables, and deadlines.
• Promote teamwork and positive guest service, welcome guests, anticipate needs, and maintain quality standards.
• Follow company and safety and security policies, report unsafe conditions and incidents, and complete safety training.

Preferred qualifications and physical requirements

• A high school diploma or GED equivalent and at least two years of related work experience are preferred.
• No supervisory experience or license or certification is specified.
• The role involves extended standing, sitting, or walking; handling objects up to 25 pounds; and navigating stairs, ramps, and confined or elevated spaces.