MEP Operations Manager

Role overview

Working hours

• Monday to Thursday, 08:00–17:00; Friday, 08:00–15:30.

Responsibilities

• Build and lead project manager teams, coordinating project resources, external suppliers, contractors, and other operations managers.
• Deliver projects on time, within budget and agreed margins, and to required quality and safety standards.
• Develop client relationships, negotiate project work, respond to tender queries, and grow project business within key accounts.
• Prepare scopes of work, programmes, budgets, and delivery expectations from client requirements.
• Monitor, mentor, and develop project managers; ensure project KPIs and requirements are met.
• Audit project processes including safety, design management, procurement, quality assurance, labour, and close-out.
• Manage financial performance, commercial opportunities, risk, supply chain, and direct labour resources.
• Report on project performance, present to senior teams, coordinate with internal business partners, and drive continuous improvement and client satisfaction.

Experience and skills

• At least 5 years of senior-level project management experience.
• Experience managing key client account project budgets up to £8 million and delivering framework account projects.
• Experience with critical plant replacement in live buildings.
• Strong commercial acumen, decision-making, organisation, presentations, and team leadership.
• Ability to lead external consultancy and prepare full contractor proposals and cost plans, including programmes, commercial returns, risk registers, and execution plans.
• PC literate with working knowledge of Microsoft Excel, Word, Project, and PowerPoint.
• Understanding of legislative requirements affecting client accounts.