Data Analyst
Role Overview
Working Hours: Monday to Friday 8:00 to 17:00
• Working closely with the contract Asset manager
• Generating and analysing data and trend analysis
• The creation and programming of MI and KPI reports
• Daily, Weekly, Monthly and ad hoc Reporting
• Providing information and transferring knowledge to various members of the Management team to aid decision making / improve performance
• Identify opportunities that can improve efficiency of business processes, particularly asset management & compliance
• Assist in troubleshooting software application issues.
• Support in the maintenance of the asset database
• Design and development of dashboards.
• Technical experience with BI Visualisation tools.
• Support in complex analytics application configuration to meet end user requirements while also configuring workflows, analyses, templates, reports and other application controls.
• Develop & tailor the Account’s chosen CAFM system to meet asset management & compliance requirements.
• Interrogate the CAFM system to provide information on efficiency of maintenance.
• Reviewing, analysing and modifying data and presenting this data in the required format.
• A good working knowledge of SQL DB, VBA, NET and advanced level Excel skills.
• Understanding of a customer’s service excellence and the ability to deliver quality service
Key Skills for This Role
Full Job Posting
Working hours
- Monday to Friday, 8:00 to 17:00.
Role responsibilities
- Work closely with the contract Asset Manager.
- Generate and analyze data and trends; create and program MI and KPI reports.
- Provide daily, weekly, monthly and ad hoc reporting.
- Share information and transfer knowledge to management team members to support decision-making and improve performance.
- Identify business-process efficiency improvements, particularly in asset management and compliance.
- Troubleshoot software application issues and support maintenance of the asset database.
- Design and develop dashboards using business intelligence visualization tools.
- Configure analytics applications, workflows, analyses, templates, reports and controls to meet end-user requirements.
- Develop and tailor the account's CAFM system for asset management and compliance; analyze it to report on maintenance efficiency.
Skills and experience
- Good working knowledge of SQL databases, VBA and .NET.
- Advanced-level Excel skills.
- Technical experience with business intelligence visualization tools.
- Understanding of customer service excellence and ability to deliver quality service.
About OCS
OCS UK and Ireland provides facilities management, hard services, cleaning, security and catering.
The company describes its values as Trust, Respect, Unity and Empowerment.
Why work for OCS
- The posting mentions digital learning through OCS Academy, retail perks and professional development opportunities.
- Flexible pay access is described as contract-specific.
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