Medical Sales and Marketing Executive

Overview

Key Responsibilities

• Identify and generate new business opportunities for healthcare and homecare services.
• Promote company services such as home nursing, elderly care, doctor-on-call, physiotherapy, lab tests at home, medical assistance, and other healthcare solutions.
• Contact potential clients, patients, families, clinics, hospitals, pharmacies, laboratories, and corporate partners to introduce company services.
• Build and maintain strong relationships with healthcare professionals, referral partners, and corporate clients.
• Follow up with leads through phone calls, WhatsApp, email, meetings, and site visits.
• Convert enquiries into confirmed appointments, service bookings, or long-term care packages.
• Meet monthly sales targets, lead generation targets, and conversion goals.
• Identify client needs and recommend suitable healthcare or homecare services.
• Prepare and present service proposals, quotations, packages, and basic company presentations when required.
• Maintain a strong pipeline of potential clients and referral partners.
• Communicate with patients, families, and partners in a professional, polite, and confident manner.
• Explain healthcare and homecare services clearly, including service benefits, pricing, booking process, and care options.
• Handle client questions, concerns, and objections professionally.
• Maintain regular follow-ups with new and existing clients to improve satisfaction and retention.
• Coordinate with internal teams to ensure clients receive smooth and timely service.
• Support client onboarding by collecting required information and coordinating initial bookings or assessments.
• Escalate service concerns, complaints, or urgent client requirements to the appropriate department.
• Support marketing campaigns to increase awareness of the company’s healthcare and homecare services.
• Assist in planning and executing promotional activities, healthcare awareness campaigns, and service campaigns.
• Coordinate with the content, digital marketing, and design teams to create marketing materials.
• Provide service information, client feedback, and market insights to improve marketing content.
• Support social media, website, brochures, flyers, presentations, and digital campaign activities when required.
• Participate in healthcare events, exhibitions, corporate meetings, clinic visits, and community outreach activities.
• Monitor competitor activities, market trends, and customer preferences in the healthcare/homecare sector.
• Work closely with operations, nursing, doctors, care coordinators, customer service, billing, and management teams.
• Ensure accurate communication of client requirements to the relevant departments.
• Coordinate appointment bookings, service confirmations, follow-ups, and client updates.
• Support smooth handover of confirmed clients to the operations or care coordination team.
• Assist in resolving service-related issues to maintain client satisfaction and trust.
• Maintain accurate records of leads, client interactions, follow-ups, meetings, proposals, and conversions.
• Update CRM systems, lead trackers, sales reports, and marketing activity records.
• Prepare daily, weekly, and monthly reports on sales performance, leads generated, conversions, and client feedback.
• Track pending enquiries, lost leads, active prospects, and closed deals.
• Provide management with updates on market opportunities, client requirements, and business development progress.

Requirements

• Minimum **2 years of experience in sales, marketing, business development, or client relations within the medical/healthcare field**.
• Previous experience in a hospital, clinic, homecare company, medical center, laboratory, pharmacy, or healthcare service company is preferred.
• Good understanding of healthcare services, patient needs, and medical service coordination.
• Strong sales, negotiation, and client relationship management skills.
• Excellent communication and presentation skills.
• Ability to explain healthcare services clearly and professionally.
• Confident in handling patients, families, doctors, clinics, and corporate clients.
• Ability to meet sales targets and work in a performance-driven environment.
• Good follow-up skills and ability to manage multiple leads at the same time.
• Basic knowledge of digital marketing, social media, or healthcare promotions is an advantage.
• Proficiency in English is required; additional languages are an advantage.
• UAE healthcare or homecare experience is preferred.
• Valid UAE driving license is an advantage.

Preferred Skills

• Experience in homecare, doctor-on-call services, nursing services, physiotherapy, diagnostics, or healthcare packages.
• Existing network with clinics, hospitals, pharmacies, laboratories, doctors, or corporate clients.
• Ability to upsell and cross-sell healthcare services ethically and professionally.
• Strong problem-solving and customer service skills.
• Professional appearance, punctuality, and positive attitude.
• Ability to work independently and as part of a team.

Application Question(S)

• Do you have prior Sales/Marketing experience in the Healthcare Industry

Experience

• Marketing: 1 year (Required)
• Sales: 1 year (Required)