Manager- People & Culture
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About the Role
About Us Bamboo Card is the Middle East's leading Digital Prepaid Products Distributor and Rewards Fulfilment agency. Committed to trust, dependability, and excellence, we have been revolutionizing global loyalty programs since 2018.
Key Skills for This Role
Full Job Posting
About Us
Bamboo Card is the Middle East's leading Digital Prepaid Products Distributor and Rewards Fulfilment agency.
Committed to trust, dependability, and excellence, we have been revolutionizing global loyalty programs since 2018.
Our comprehensive range of offerings includes eGift Cards, Prepaid Cards, and Top-Ups, providing versatile solutions to meet the diverse needs of digital prepaid products.
With strategic services such as a robust API and Client Portal, we not only simplify but also enhance the seamless delivery of rewards.
Role Overview
We are looking for a people-first and commercially aware
People & Culture Manager
to lead Bamboo Card's people initiatives across the full employee lifecycle.
In this role, you will own talent acquisition, employee experience, people operations, performance coordination, and culture, working closely with leadership and teams across the organisation to align talent strategy with business goals.
This is a hands-on leadership role for someone who thrives in a fast-paced, high- growth environment and genuinely cares about building a workplace where people can do their best work.
Job Requirements
- **7β10 years of experience in HR, People Operations and Talent Acquisition.**
- Proven experience managing full-cycle recruitment across multiple departments and seniority levels.
- Experience working in startups, fintech, or fast-growing environments is strongly preferred.
- Demonstrated ability to manage multiple people priorities simultaneously in a fast-paced setting.
- Experience supporting performance management cycles, employee engagement initiatives, and HR policy
- development.
- Strong track record of working closely with senior leadership and cross-functional teams.
Talent Acquisition
- Lead end-to-end recruitment processes across all departments, from role briefing through to offer and onboarding.
- Partner with hiring managers to understand workforce needs and define effective, role-specific hiring strategies.
- Manage sourcing, candidate screening, interview coordination, and offer processes with speed and
- professionalism.
- Ensure a positive, consistent, and efficient candidate experience at every stage of the hiring journey.
Onboarding & Employee Experience
- Oversee onboarding processes to ensure every new hire integrates smoothly, confidently, and quickly into their role.
- Manage onboarding plans, documentation, and cross-team coordination to create a structured first-day-to-first- month experience.
- Drive initiatives that improve employee engagement, satisfaction, and workplace experience across the organisation.
People Operations
- Support day-to-day people processes including employee documentation, HR coordination, and internal communication.
- Maintain and evolve HR policies to ensure they remain aligned with company practices, UAE labour law, and industry best practices.
- Assist leadership with people-related planning, workforce coordination, and organisational design decisions.
Performance Coordination
- Design and coordinate performance review cycles, feedback processes, and structured evaluation frameworks.
- Work with managers across departments to track employee development, performance discussions, and growth plans.
- Support leadership in building a culture of continuous feedback, clear expectations, and meaningful recognition.
Culture & Engagement
- Develop and champion initiatives that strengthen Bamboo Card's culture, team cohesion, and shared values.
- Organise internal engagement activities, cultural events, and team-building initiatives.
- Promote an inclusive, transparent, and psychologically safe work environment across all teams.
- Leadership Collaboration
- Partner closely with the CEO and senior leadership to align people strategy with organisational goals and growth plans.
- Provide coordination, insight, and support on people initiatives and organisational development projects.
- Help ensure clarity, consistency, and fairness in people practices across all teams and departments.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- CIPD, SHRM, or equivalent HR professional qualification is a strong advantage.
Benefits and Perks
- Annual Leave: 22 working days per annum (accrued on a pro-rata basis) effective upon completion of the probation period, plus UAE statutory Public Holidays.
- Sick Leave: As per UAE Labour Law effective upon completion of the probation period.
- Medical Insurance: Comprehensive health insurance coverage (as per company policy).
- Visa Sponsorship: UAE employment visa and Emirates ID sponsored by the company.
- One return economy air ticket every two years of continuous employment.
- A collaborative and detail-driven team within a fast-growing digital gifting platform.
- Opportunity to grow with the business and take on expanded responsibilities over time.
- Ready to elevate your career in a dynamic and innovative environment?
- Apply now to be part of our ambitious team! π
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