Manager, Fleet Performance
Role Overview
Build and lead the Fleet Performance Group, establishing its operating model, team, governance, and accountability across deployed production assets.
The role owns fleet uptime, configuration baselines, data pipeline integrity, and KPI reporting globally.
Key Skills for This Role
Full Job Posting
Role overview
Build and lead the Fleet Performance Group, establishing its operating model, team, governance, and accountability across deployed production assets.
The role owns fleet uptime, configuration baselines, data pipeline integrity, and KPI reporting globally.
Responsibilities
- Create the group charter, mandate, operating model, team structure, governance cadence, and RASCI, and obtain executive sign-off.
- Lead a multidisciplinary function; hire, onboard, and develop a 10–15 FTE team, scaling over 12–18 months.
- Establish MaintainX as the system of record, including asset hierarchy, preventive maintenance templates, work-order standards, and change workflow.
- Own production-asset change approvals and coordinate risk-benefit reviews and Engineering sign-off where required.
- Deliver SME support transfer milestones, report progress monthly, and track Engineering capacity released.
- Define L1/L2/L3 escalation, represent the group in governance and strategic reviews, and partner across technical and regional teams.
- Drive continuous improvement and report fleet KPIs monthly, including uptime, MTTR, maintenance compliance, repeat failures, QC pass rate, and Engineering capacity.
Required experience
- 10+ years in asset management, fleet operations, or operational engineering in an industrial, field-deployed, or instrumentation environment.
- Experience building and leading cross-functional operational teams and improving defined KPIs measurably.
- Direct CMMS or asset management platform experience, such as MaintainX, SAP PM, IBM Maximo, or equivalent.
- Experience managing geographically distributed teams and field operations across multiple time zones.
- Strong understanding of change management, configuration control, and escalation model design.
Assets
- Industry experience in mining, mining services, oil and gas, industrial IoT, or precision instrumentation is an asset.
- Data pipeline, sensor calibration, geoscience workflow, reliability-centered maintenance, scaling, or systems integration experience is an asset.
- PMP or equivalent project/program management certification is an asset.
Location and travel
- The role is based in Calgary, Alberta.
- Travel up to 30% domestically and internationally to client sites, regional field offices, and company offices; travel may be higher in the first six months.
Benefits
- Benefits include extended health and dental coverage, flexible scheduling, and opportunities for remote work.
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