Manager - Destination Management (National Talent) - TECOM GROUP

About Tecom Group

About The Job

Manager Destination Management

Tecom Group

Community Activation Strategy & Planning

• Drive the community activation strategy and annual plan for d3, ensuring a proactive and structured approach to bringing the ecosystem together
• Prepare the scope of work for all community events and activations, ensuring each commences with a robust written brief, approved budget, and clearly defined KPIs and deliverables
• Identify and develop proactive community activation opportunities including networking events, knowledge-sharing sessions, panel discussions, and other initiatives that connect members of the d3 ecosystem in meaningful ways
• Identify and cultivate relationships with brands and partners in the design and luxury sectors open to activate within d3 on a non-commercial basis or low-cost models, with an emphasis on content-led activations
• Execute the approved activation plan end-to-end, managing timelines, logistics, stakeholders, and on-the-ground delivery
• Coordination with Marketing
• Work in close daily coordination with the Marketing Manager, who is the primary contact between d3 and all relevant agencies — the Destination Manager does not manage or communicate with agencies directly unless specifically requested to do so
• Provide the Marketing Manager with detailed briefs — covering events, activations, and tactical community campaigns — to enable the development of supporting marketing, social media, and campaign activity
• Suggest content relevant to social media based on the activations and events plan; channel this through the Marketing Manager rather than directly to agencies or the digital team
• Budget management is overseen by the Marketing Manager, and you will be required to work closely with Marketing to support budget planning and allocate costs across activations and campaigns

Retail Support & Footfall

• Support retail performance within d3 by conceptualizing and delivering public-facing events and activations designed to drive footfall and increase retail spend
• Program events across both weekday and weekend slots to attract audiences outside of office hours and broaden d3's reach beyond its working community
• Work closely with d3 retailers to understand their priorities, amplify their individual efforts, and propose community-wide initiatives that create shared benefit and attract new audiences to the district
• Act as a connector between retailers - identifying opportunities for collaborative programming and cross-promotion that strengthen d3's position as a retail and lifestyle destination

Cross-Park Collaboration

• Build and maintain positive working relationships with Destination, Community, and Marketing Managers across other TECOM parks
• Meet regularly with counterparts to share learnings, align on upcoming programming, and identify opportunities for joint activations or collaborative community events
• Facilitate cross-park referrals where a community event, activation, or audience would benefit from visibility or participation across multiple destinations within the group

Destination & Onsite Experience

• Oversee onsite branding, wayfinding, and site beautification in line with internal guidelines, ensuring the district presents as a destination for design
• Ensure all onsite branding and wayfinding remain current, relevant, and enhances the overall customer journey within d3

Community Communications

• Lead on monthly newsletter distributed to the d3 community and public databases
• Ensure all communication requests from business partners and retailers are received and managed effectively
• Collaborate with the PRM, Retail, and FM teams to ensure communication needs are met in a timely manner
• About you:
• The ideal candidate for this position will have the following experience and qualifications:
• Bachelor’s degree in Marketing, Arts, Design, or a related field
• 3–4 years of relevant experience, ideally within the regional art/design industry
• Hands-on experience in event production, operations, art curation, and programming
• Strong communication, creative, customer-focused, and results-driven with strong planning, problem-solving, and relationship-building abilities
• About the Benefits:
• At TECOM Group, we're committed to nurturing the success and well-being of our colleagues.
• Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment.
• We believe in building an empowered workforce that helps shape a connected city for tomorrow.
• We are committed to attracting the brightest minds and nurturing pioneering talent that seeks to make a meaningful impact on the future of Dubai.