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Manager, Cost and Operations Excellence

Hapag-Lloyd
Mumbai, IND
Manager · 4–8 years experience
Hybrid
Discovered 3 days ago
excelpower-bisapsqltableau

Full Job Posting

Qualifications

  • Masters/Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field.
  • 4-8 years of relevant experience in Finance Business Partnering, Planning, Financial Analysis, Cost Control, or Operational reporting.
  • Experience in driving performance management dialogues based on 4 Disciplines of Execution (4DX) is a pre-requisite.
  • Technical & Analytical Skills
  • SAP proficient
  • Advanced Excel proficiency; knowledge of Power BI, Tableau, SQL, or similar tools is a strong plus.
  • Ability to interpret large data sets, identify trends, and develop actionable insights.
  • Key Competencies:
  • Outgoing, extrovert approach to understanding underlying business drivers for financial performance
  • Strong analytical mindset with a hands-on, execution-driven approach.
  • Ability to influence without direct authority and get required results
  • Ability to synthesize data and derive actionable insights. Always applying a forward-looking perspective in discussions
  • Empathic and strong interpersonal skills
  • Comfortable communicating with cross-functional teams and aligning diverse stakeholders.
  • High levels of positive energy with a can-do attitude
  • Structured, self-driven, and able to manage multiple streams of work.
  • Passion for continuous improvement and process enhancement.

Responsibilities

  • Performance Management & Insights
  • Facilitate a daily operating system (DOS) and performance management framework in the operations teams of Area India (MIN)
  • Translate business targets into operational KPIs per country/cluster.
  • Calculate and analyze performance gaps against Budget, Plan, and Savings targets; provide recommendations on corrective actions with stakeholders through data-driven performance management cycles.
  • Collect, analyze ands provide insights on Area-specific operational data to support Area and Regional dashboards and scorecards.
  • Impact decision making by providing forward looking, data driven analytics with actionable recommendations
  • Objectively challenge the performance and decisions of operational teams to drive accountability and continuous improvement. Pro-actively answer questions that have not yet been asked
  • Forecast key P&L elements on a monthly, quarterly, and annual basis for the Area.
  • Cost Analytics, Control & Optimization
  • Own the narrative behind cost trends by maintaining a deep understanding of cost and volume drivers within operations.
  • Conduct independent, balanced analysis to identify opportunities for profitability, cost efficiencies, and challenge cost escalations.
  • Drive and track cost-saving initiatives while applying tools and frameworks that ensure high-impact, data-informed decision-making.
  • Prevent sub-optimization by evaluating relevant, sunk, and total cost of ownership in operational choices.
  • Support cost modeling and forecasting for the Area, working closely with P2P Cost Control, QSC and Controlling teams.
  • Performance manage operational leading indicators influencing the cost as well as being the visible driving force of performance managing the unit cost in your Area
  • Collaborate on cost-saving initiatives, support accurate accruals, and ensure consistent cost categorization.
  • Data Management & Reporting
  • Act as a data steward in your Area – validate, test, define and ensure data quality for unit cost and KPI reporting.
  • Collaborate with QSCs, P2P Cost Control and Regional OPSS to ensure a unified “one set of numbers” approach.
  • Contribute and maintain a standardized KPI repository and assist in linking performance reporting to the budget process.
  • Drive and share best practices to facilitate the continuous improvement mind set
  • Own the data management of TRACO updates and coordinate the deviations on unit cost with P2P Cost Control
  • Planning & Budget Support
  • Provide input during forecasting and budgeting cycles, including challenge and validation of assumptions.
  • Support tracking of cost and operational performance against budget with relevant stakeholders.
  • Partner with Area leadership with scenario analysis and planning for strategic initiatives to ensure alignment on cost development, forecasting, and strategic priorities
  • Stakeholder Engagement & Execution Support
  • Be the source of energy within the area of responsibility, driving for team engagement and continuous improvement
  • Act as a strategic thought partner in cost transformation, supporting the Director of Cost Control to shape smarter decision-making frameworks.
  • Contribute to the wider Finance community by sharing insights, best practices, and aligning with digital tools and reporting standards.
  • Liaise between Area, QSC, and Regional OPSS and P2P Cost Control to ensure clear implementation of priorities.
  • Engage with procurement and operations on savings plans and KPI alignment.
  • Participate in regional workshops, training, and best-practice sharing initiatives.

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