Manager - Client Development - Jumeirah

About Jumeirah

About The Job

Manager - Client Development

• to join
• Jumeirah.
• The main duties and responsibilities of this role include:
• Drive the growth of a loyal guest community across Signature restaurants by building meaningful relationships that encourage repeat visits and long-term engagement
• Create memorable guest moments by understanding preferences and translating them into personalised dining experiences that enhance both satisfaction and spend
• Identify and engage high-value guests and targeted segments, contributing to a consistent flow of repeat business across multiple restaurant concepts
• Partner closely with Restaurant Managers and on-site teams to ensure guests are recognised, welcomed and consistently experience a high level of personalised service
• Support the delivery of guest-focused activations and initiatives that strengthen connections, increase visit frequency and elevate the overall dining experience
• Work across Marketing, PR and Social teams to ensure guest engagement activities are aligned, impactful and translate into sustained demand and restaurant performance

About You

• The ideal candidate for this position will have the following experience and qualifications:
• 6-8 years’ experience in guest relations, client development or hospitality roles, ideally within luxury hotels, restaurants or premium lifestyle environments
• Natural relationship builder with the ability to create strong, lasting guest connections that drive repeat visits and loyalty
• Experience delivering or supporting guest engagement initiatives that enhance experience, increase frequency and drive value
• Strong understanding of guest behaviour within restaurant or hospitality settings, with a keen eye for detail and service excellence
• Commercially aware and guest-focused, with the ability to connect relationships and engagement to covers, spend and overall restaurant performance
• About the Benefits
• At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow.
• Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)