Manager, Business Architecture

About Pacific Blue Cross

Benefits and Perks

• Flexible Monday-to-Friday schedule of 7.5 hours per day and 37.5 hours per week.
• Four weeks of paid vacation at the start, increasing with years of service.
• Hybrid work environment combining office and work-from-home days.
• Benefits may include extended health, dental, and life insurance, depending on the selected plan.
• Employer contribution of 8% of base salary to a defined contribution pension plan.
• Onsite gym, cafeteria, and virtual doctors and counsellors through the employee assistance program.

Position Overview

Key Responsibilities

• Provide enterprise-level advisory support and oversee cross-functional initiatives.
• Define frameworks, standards, and recommendations for organizational strategy and long-term operating models.
• Govern business architecture blueprints, capability models, and target operating models.
• Maintain enterprise architecture standards, frameworks, and artifacts.
• Define OKRs and align complex initiatives with strategic ambitions, decisions, and priorities.
• Facilitate workshops to define business requirements, operating models, and transformation roadmaps.
• Develop capability maps, operating models, and roadmaps for executive planning and decision-making.

Required Experience

• Bachelor's degree in business administration, Information Systems, or a related field.
• At least five years of progressive experience in business architecture, enterprise transformation, project management, or business analysis.
• Ability to lead complex cross-functional initiatives and manage multiple priorities.
• Strong understanding of Life and Health insurance operations, including policy administration, claims, and underwriting.
• Proficiency in Agile, Waterfall, or hybrid project management methodologies and tools.
• Excellent communication, facilitation, stakeholder management, and influencing skills.

Preferred Qualifications

• Master's degree is preferred.
• Insurance or financial services experience is preferred.
• PMP, Certified Business Architect, TOGAF, or Lean Six Sigma certification is preferred.
• Experience with LeanIX, Ardoq, or Sparx EA is preferred.