Director, Data and Insights
Role Overview
The Director, Data and Insights will build and shape an enterprise data capability at Pacific Blue Cross.
Reporting to the Vice President, Information Technology & Enterprise Transformation, the director will lead enterprise data, analytics, and AI strategy.
The role will influence enterprise decisions, organizational transformation, and business outcomes.
Key Skills for This Role
Full Job Posting
Role overview
The Director, Data and Insights will build and shape an enterprise data capability at Pacific Blue Cross.
Reporting to the Vice President, Information Technology & Enterprise Transformation, the director will lead enterprise data, analytics, and AI strategy.
The role will influence enterprise decisions, organizational transformation, and business outcomes.
Role impact and responsibilities
- Build and lead the Data & Insights Office, establishing governance frameworks, operating models, standards, and accountability.
- Drive data strategy and modernization, improving data quality, reporting consistency, analytics, and AI readiness.
- Improve access to trusted information, provide actionable insights, and expand self-service analytics.
- Identify analytics and AI opportunities that improve operations, member experiences, and business value.
- Foster data literacy, partnerships, and alignment across business priorities, technology investments, and enterprise outcomes.
Required qualifications
- Bachelor’s degree or equivalent in Business, Data Science, Statistics, or an equivalent discipline, including leadership or supervision courses.
- Strong expertise in data governance, analytics, and emerging AI applications.
- 10–12 years of related data and analytics experience, including applying insights to decisions or automated processes.
- 7+ years of experience in progressively senior leadership positions.
- Excellent project and change management skills.
- Ability to translate business drivers and challenges into data insights and initiatives.
- Strong problem-solving, communication, presentation, and relationship-building skills.
Work arrangement
- Hybrid arrangement: three days in the office and two days working from home.
- Office location is 4250 Canada Way, Burnaby, British Columbia.
Compensation
- Salary range is CAD 138,000–208,000.
- Performance incentive compensation plan offers a bonus of up to 15% per year.
Schedule
- Flexible working hours are 7.5 hours per day, Monday to Friday, or 37.5 hours per week.
Total rewards
- Paid vacation starts at four weeks per year and increases with service.
- Benefits include extended health, dental, life insurance, and a defined contribution pension funded at 8% of base salary.
- Other offerings include wellness initiatives, learning and development, and access to onsite fitness and cafeteria amenities.
About Pacific Blue Cross
Pacific Blue Cross is an independent, not-for-profit society and a leading benefits provider in British Columbia.
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