Logistics Specialist

Overview

• Express Shipment Management

• Handle urgent and time-sensitive shipments (air/express courier)
• Ensure fastest and most cost-effective routing for critical deliveries
• Coordinate with global suppliers and mother plants for priority dispatch
• Provide round-the-clock support for critical business requirements
• Act as escalation point for urgent logistics issues and delays
• Ensure immediate response and resolution for shipment disruptions

End-to-End Shipment Coordination

• Manage booking, documentation, customs clearance, and delivery
• Track shipments proactively and ensure on-time delivery (OTIF)
• Liaise with freight forwarders, couriers, and transport partners

MEA Logistics Expertise

• Navigate regional complexities (customs regulations, country-specific requirements)
• Ensure compliance with import/export laws across MEA markets
• Manage cross-border shipments efficiently

Manufacturing & Supply Understanding

• Aligning logistics priorities with production and supply urgency
• Understand critical spare parts / consumables impact on operations
• Support plant-to-customer emergency movements

Digitalization & Systems

• Utilize ERP and logistics systems for shipment tracking and reporting
• Drive digital solutions for visibility, automation, and process efficiency
• Maintain accurate and real-time shipment data

Commercial & Cost Management

• Optimize express freight costs without compromising urgency
• Negotiate rates with logistics service providers
• Monitor and control logistics spent on emergency shipments

Stakeholder Coordination

• Work closely with Customer Service, Sales, and Supply Chain teams
• Provide real-time updates to internal stakeholders
• Ensure high customer satisfaction during critical deliveries

Risk & Contingency Handling

• Identify potential delays and implement alternative solutions
• Manage disruptions such as flight delays, customs hold, or regional issues

Qualifications & Experience

• 5–8 years in logistics, with strong focus on express / air freight operations
• Proven experience in MEA logistics environment
• Experience in handling time-critical shipment
• Strong knowledge of shipping documentation and customs procedures
• Experience with ERP systems and logistics tracking tools
• Good understanding of manufacturing and supply chain processes

Commercial Acumen

• Experience in freight cost management and vendor negotiations
• Ability to balance service level and cost efficiency

Soft Skills

• Ability to work under pressure and handle emergencies
• Strong problem-solving and decision-making skills
• Excellent communication and stakeholder management
• High level of ownership and accountability

Other Requirements

• Willingness to work in 24x7 shift / on-call environment
• Flexibility to support urgent business needs beyond standard hours

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