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Lead Warehouse Officer

Qatar Airways
Baladiyat ad Dawhah, QAT
Full-time
Mid-Senior
Onsite
Discovered 3 weeks ago
Warehouse operationsWarehouse inventory management systemsPeople managementWorkforce planningWarehouse and stock reportingLean methodology

Full Job Posting

About the role

Lead the warehouse team and oversee daily QDFC warehouse operations, development, and evaluation.

Plan and execute warehouse growth in line with business strategy and implement inventory management systems in designated areas.

Focus on manpower efficiency and customer-focused operational performance.

Warehouse operations

  • Manage daily warehouse operations and deliveries to duty-free retail sub-stores, ensuring orders are sent in full and on time.
  • Keep the warehouse organized and clean and comply with warehousing, material-handling, and shipping requirements.
  • Prioritize daily requests and escalations; investigate, resolve, and report warehouse errors and risks.
  • Use Lean methods to reduce costs and increase throughput.
  • Plan workloads and manage staff training, appraisals, performance issues, problem resolution, and discipline.
  • Manage weekly and monthly customer KPI, manpower and resource planning, stock discrepancy, and management reports.
  • Inspect warehouses, bonded areas, and sub-stores; analyze operational data and recommend improvements.
  • Coordinate contractors, category stocktakes, regulatory compliance, and occupational health and safety procedures.
  • Liaise with Procurement, Finance, HR, and Retail on operational and business requirements.

Qualifications and experience

  • High school, vocational, or diploma qualification with at least five years of job-related experience, or a bachelor’s degree with at least four years of job-related experience.
  • Experience in a warehouse or stores environment and people management.

Essential skills

  • Decision-making, problem-solving, collaboration, and English-language command are required.
  • Managerial skills include delegation, direction-setting, workflow management, mentoring, coaching, staff development, and fostering teamwork.

Preferred experience

  • Experience working in the retail sector is preferred.

Additional information

The role may include other department duties as directed by the Head of Department.

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