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indeed

Lead Management officer

Al Mira Real Estate
Abu Dhabi, UAE
fulltime
Senior
1 months ago
ExcelCRM
Free

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Key skills for this role

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Key Responsibilities

  • Respond to customer inquiries via calls, chat, and social media platforms.
  • Assign leads to the Sales and Leasing teams.
  • Follow up with customers, conduct surveys, and qualify leads.
  • Accurately enter and manage customer data in the CRM system.
  • Monitor CRM updates from Sales and Leasing agents.
  • Prepare daily, weekly, and monthly reports.

Required Qualifications

  • Experience in customer service or a related field.
  • Familiarity with CRM systems.
  • Proficiency in Microsoft Office, especially Excel and Word.
  • Strong communication and organizational skills.

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