Lead Experience Designer

Role overview

Responsibilities

• Lead design from discovery through delivery: facilitate workshops, map journeys, create mid-to-high-fidelity concepts, and build interactive prototypes.
• Design alongside engineers and validate with working prototypes rather than static handoffs.
• Shape conversational, multimodal, and autonomous-agent flows with appropriate trust, transparency, user control, and responsible AI guardrails.
• Use AI tools and platforms, including Figma, UX Pilot, Bolt, Murai, Maze, and LLM research tools, to accelerate ideation and research without compromising craft or usability.
• Conduct lean generative and evaluative research for rapid sprints; champion accessibility, inclusive design, and continuous validation.
• Build and govern design systems and component libraries with engineering partners.
• Advise client executives on AI-native products, data platforms, and digital transformations; help shape pre-sales engagements and proposals.
• Build local design capability and culture, influence multidisciplinary teams, and develop client relationships in the Middle East.

Technical qualifications

• 8+ years of product design experience and a portfolio demonstrating visual design quality, UX reasoning, rapid prototyping, and end-to-end ownership of shipped products.
• Track record leading large-scale programs and 0-to-1 product launches and navigating senior stakeholders.
• Expertise in user research, journey mapping, wireframing, and rapid prototyping, using lean methods to validate desirability, viability, and feasibility.
• Fluency in designing AI and data-driven products and using AI-enabled design tools in daily work.
• Experience applying human-centered design and innovation at scale, particularly in organizations undergoing rapid economic or digital transformation.
• Strong grounding in accessibility, inclusive design, and responsive/adaptive design across devices and contexts.
• Experience or experimentation with conversational interfaces, including AI chat, task-oriented assistants, voice, or multimodal experiences, and understanding how they differ from traditional design.

Professional skills

• KSA/Middle East design experience, or strong experience developing products for Riyadh or the Middle East.
• Ability to build executive relationships and lead conversations at the intersection of design, technology, and business strategy.
• Consultative selling and senior client leadership experience, including diagnosing needs, co-creating solutions, and building trusted-advisor relationships.
• Strong workshop facilitation, clear communication of design rationale to technical and executive audiences, and ability to connect decisions to business and customer outcomes.
• Collaborative design-builder and advisor mindset; curiosity, openness to challenging established practices, and interest in developing local design capability and community.

Working model

• Hybrid schedule with three days on-site per week.

Learning and development

• Career development is supported through interactive tools, development programs, autonomy, and colleagues who support employee growth.

About Thoughtworks

Responsible AI in recruitment