Lead Engineer, Meter Installation & Maintenance

Job Summary

General Responsibilities

• **Policy, Procedures, Process and Systems**
• Follow the operational strategy in compliance with group delegation of authority policy.
• Ensure the compliance of organization’s policy, systems, processes, procedures, and controls in line with group delegation of authority policy so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner.
• **Reporting**
• Ensure that all reports are completed timely and comply with the business and organization’s policies and standards.
• Manage the preparation of periodical management reports and progress reports to keep the business senior management informed about the progress of various initiatives and to facilitate decision-making.
• Comply with organization’s requirements in a timely manner.

Job Specific Responsibilities

• Supervise and ensure the proper installation of meters, including overseeing field technicians and ensuring adherence to installation protocols and standards.
• Develop and implement maintenance schedules and procedures to ensure the ongoing reliability and accuracy of meters.
• Address and resolve technical issues related to meter installations and maintenance, providing guidance and support to technical teams.
• Develop and manage project plans for meter installations and maintenance, including timelines, resource allocation, and budgeting.
• Implement and enforce safety procedures and protocols to protect personnel and equipment during installation and maintenance activities.
• Provide expert technical support to field teams and other departments, addressing complex issues and offering solutions.
• Maintain accurate and detailed records of installation and maintenance activities, including technical specifications, procedures, and incident reports.
• Prepare and present reports on installation and maintenance performance, including metrics, issues, and recommendations for improvements.

HSE, Security, and Risk Protocols

• *The Employee shall adhere to all the HSE, Security and Risk Management Rules & Procedures communicated by the company, including:*
• Taking reasonable care of their own health, safety, and security.
• Taking reasonable care of the health, safety and security of persons that may be affected by their acts or omissions at work.
• Co-operate with their employer with respect to any instruction and/or actions taken by the employer to protect the employee and/ or comply with HSE and security requirements.
• Report to their immediate line manager any situation which they have reason to believe could present a risk, hazard, or issue to an individual or the company and which they cannot correct themselves.
• Report all HSE and security incidents and work-related injuries.
• Not intentionally or recklessly interfere with or misuse anything provided at the workplace that supports the interest of HSE, security and welfare.

People Management Responsibilities

• **Leadership**
• Actively participate in continuous improvement and professional development activities. Support decisions made with integrity and transparency, always aligning with the entity's goals.
• **Talent Management**
• Engage in talent development programs aimed at enhancing skills and supporting career progression. Contribute to a team culture that is connected to the organization's larger purpose.
• **Culture**
• Uphold and promote the organization's values within the team. Foster a collaborative and innovative work environment through active participation and support.
• **Communication**
• Support informed decision-making within the team. Contribute to clear and effective communication, ensuring alignment with organizational objectives and facilitating smooth information flow up and down the chain.

Essential Requirements

• Bachelor’s degree in Engineer or equivalent
• 6 years of relevant working experience

Desired Requirements

• Master’s degree in Engineering or equivalent
• 9 years of relevant working experience