Lead Business Analyst (IT)

About the Role

Your Duties Would Include

• Translate business requirements into systems qualities and thence into repeatable design strategies and patterns that enable those qualities (e.g. adaptability, scalability, availability, reusability, etc.)
• Create project/solution requirements baseline including the required business, technical, migration, functional and non-functional viewpoints.
• Produce complete and high quality of the requirement deliverable including but not limited to Business Processes, Scenarios, Use Cases, Exceptions and other additional required viewpoints.
• Manage and support to achieve traceability of requirements across the project lifecycle from initiator to solution requirements baseline, to design, build, test and deploy.
• Communicate effectively requirements to various stakeholders considering the target audience e.g. business community, architecture and technical teams or UAT.
• Prepare Functional Description Documentation for the Solution, tracing back to requirements and aligning to overall solution architecture and design.
• Act as part of project team, collaborate effectively with Vendors and In-House participants at various organization levels.
• Review and provide feedback for other project key deliverables such as Solution High Level Design, Migration and Test Strategies and ensure compliance with solution requirements.
• Lead a team of Business Analysts, contribute to Business Analysis Center of Excellence in setting standards and good practices in Business Analysis Space.
• Work closely with Product Owners and Product Managers in understanding the PI Roadmap and in creating Agile artefacts that support the business analysis process in Agile work environments.

Qualifications

• Bachelor's degree with minimum 7 years of work experience in the area of business analysis with domain experience in Aviation industry.
• Excellent knowledge and proven track record on delivering complex business and technology transformations as Business Analyst.
• Good understanding and awareness of Technology and relevant Airline Industry evolution trends and their risks and opportunities.
• Strong aviation domain knowledge is highly desirable.
• Expertise in the B2B space covering corporate travel, trades management, corporate loyalty programs, CRM experience such as Salesforce and knowledge on Agentforce capabilities are preferred.
• Experience working with 3rd party vendor companies and COTS products, particularly in the CRM space.
• IT Industrial Certifications or Post Graduation with specific focus on Practical deployments is considered a plus.
• CBAP, PMI-PBA, BCS, FTI or similar certifications for BA Skills and CSM, PSM, PSPO, CSPO or similar certifications for Agile skills is considered a plus.

Essential

• Ability to work in dynamic and challenging environment and manage multiple parallel complex initiatives as business analyst.
• Ability to work very closely with Technology Architecture Teams in order to bring together Business need and the required underlying Technology realization.
• Ability to work across the organization in multi-cultural environment with various stakeholders and domains and in various levels from Subject Matter Experts to Senior Management.
• Interpersonal, communication, negotiation and leadership skills.
• Innovative and creative thinker.
• Fluent in spoken and written English.
• Good cultural awareness and experience working in the Middle East is considered a plus.

About Qatar Airways Group

How To Apply

• Complete the application form and upload your CV for review and consideration.