Lead Business Analyst (IT)

Role overview

Business analysis and requirements

• Capture, analyze, define, and baseline business and solution requirements.
• Translate requirements into system qualities and repeatable design strategies and patterns.
• Create baselines covering business, technical, migration, functional, and non-functional viewpoints.
• Produce business processes, scenarios, use cases, exceptions, and other requirements deliverables.
• Maintain traceability from initiation through design, build, test, and deployment.

Delivery and stakeholder collaboration

• Identify risks and mitigation plans with managers; support planning and execution of solution delivery.
• Communicate requirements to business, architecture, technical, and UAT stakeholders.
• Prepare functional solution descriptions when needed, linked to requirements and aligned with architecture and design.
• Collaborate with vendors and internal project participants; review key deliverables for compliance with solution requirements.

Leadership and Agile work

• Lead a team of Business Analysts and contribute to Business Analysis Center of Excellence standards and practices.
• Work with Product Owners and Product Managers on PI roadmaps and Agile artifacts.

Qualifications

• Bachelor’s degree and minimum 7 years of business analysis experience, including aviation domain experience.
• Proven delivery of complex business and technology transformations as a Business Analyst.
• Ability to manage parallel complex initiatives, work with technology architecture teams, and engage diverse stakeholders across organizational levels.
• Fluent spoken and written English; strong interpersonal, communication, negotiation, and leadership skills.
• Experience with third-party vendors and COTS products, particularly CRM.
• B2B corporate travel, trade management, corporate loyalty, CRM, Salesforce, or Agentforce experience is preferred; these areas are described as an advantage.
• IT/postgraduate qualifications and listed Business Analysis or Agile certifications are a plus.

About Qatar Airways Group

Application

• Submit an application form and CV.