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Keyholder

Torrid
Billings, USA
Part-time
Onsite
Discovered 3 weeks ago
Retail store operationsStore opening and closingCustomer serviceRetail salesSelling skillsProduct knowledge

Full Job Posting

Role overview

The Keyholder supports the store management team by performing opening and closing operations and delivering a positive shopping experience.

Responsibilities

  • Help the store achieve company objectives and key performance indicator goals.
  • Perform daily store opening and closing operations.
  • Demonstrate selling skills and customer service that encourage customer connections and loyalty.
  • Support merchandise strategies and maintain a clean, consistent, inviting store environment.
  • Perform register functions and use sales, promotion, and product knowledge to drive add-on sales.
  • Act as Manager on Duty and take responsibility for store operations when store management is away.

Qualifications and schedule

  • Specialty or apparel retail management experience, preferably in a similar role, is preferred.
  • Team leadership ability and proven sales performance are preferred.
  • Must be able to multitask, prioritize customer experience, and adapt to changing circumstances and duties.
  • Must be available for a flexible schedule including holidays, nights, and weekends.

Benefits and perks

  • The posting lists an associate discount, additional monthly discount coupon, mental health resources, sick time, 401(k) company match, employee stock purchase program, and tuition reimbursement.

Physical requirements

  • The role requires standing and walking during scheduled work.
  • The role involves unpacking shipments, moving fixtures and packages up to 50 pounds, and reaching merchandise with ladders or other store equipment.

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