Keyholder
Role Overview
The Keyholder supports the store management team by performing opening and closing operations and delivering a positive shopping experience.
Key Skills for This Role
Full Job Posting
Role overview
The Keyholder supports the store management team by performing opening and closing operations and delivering a positive shopping experience.
Responsibilities
- Help the store achieve company objectives and key performance indicator goals.
- Perform daily store opening and closing operations.
- Demonstrate selling skills and customer service that encourage customer connections and loyalty.
- Support merchandise strategies and maintain a clean, consistent, inviting store environment.
- Perform register functions and use sales, promotion, and product knowledge to drive add-on sales.
- Act as Manager on Duty and take responsibility for store operations when store management is away.
Qualifications and schedule
- Specialty or apparel retail management experience, preferably in a similar role, is preferred.
- Team leadership ability and proven sales performance are preferred.
- Must be able to multitask, prioritize customer experience, and adapt to changing circumstances and duties.
- Must be available for a flexible schedule including holidays, nights, and weekends.
Benefits and perks
- The posting lists an associate discount, additional monthly discount coupon, mental health resources, sick time, 401(k) company match, employee stock purchase program, and tuition reimbursement.
Physical requirements
- The role requires standing and walking during scheduled work.
- The role involves unpacking shipments, moving fixtures and packages up to 50 pounds, and reaching merchandise with ladders or other store equipment.
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