Key Account Manager

About This Role

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who lands Legendary deals? You do . DGF SA has an opening for a Key Account Manager in Riyadh, Kingdom of Saudi Arabia. Join us in connecting people and improving lives!

In this Key Account Manager Key Responsibilities:

• Manage relationships with a defined number of global and multinational customers and prospects within specific sectors (serving as the primary contact and coordinating with internal stakeholders).
• Ensure all Key Account activities are aligned with the global/regional sector strategy.
• Deliver regional and/or country customer budget targets through a healthy sales pipeline, strong contractual performance, and proactive planning.
• Participate in regional customer initiatives and support implementation of global business plans.
• Collect and prepare relevant customer information for RFI/RFP/RFQ processes and ensure proper implementation and handover (e.g., Standard Operating Procedures).
• Provide regular updates to Regional Customer Managers and executive sponsors, ensuring visibility on business-critical topics.
• Execute the global/regional sector strategy at the country level.
• Serve as the key point of contact for global customer stakeholders at the local level.

Knowledge, Skills and Experience:

• Solid understanding of the freight forwarding industry, including DGF products and business models; prior experience with multinational customers is required.
• Proven ability to identify customer needs, gather insights, and build long-term strategic relationships.
• Minimum of 5 years’ experience in account management and a strong sales background.
• Excellent communication and presentation skills.
• University degree in a relevant field.
• Strong analytical and problem-solving skills.
• Self-motivated and collaborative team player