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Junior 3PL Account Manager ( Jeddah)

HungerStation | هنقرستيشن
Jeddah, KSA
Full-time
Entry
Onsite
Discovered 1 weeks ago
Logistics3PL managementRider and fleet performance analysisPerformance reporting dashboardsProblem-solvingCommunication

Full Job Posting

Role overview

Supports 3PL partner operations, rider performance, and fleet supply for HungerStation.

3PL management

  • Monitor 3PL compliance with company standards and regulations.
  • Maintain partner feedback channels and resolve operational issues within agreed SLA timelines.
  • Support 3PL companies, facilitate onboarding, and resolve full-time rider challenges through CRC escalations.
  • Coordinate partner services, collect data for logistics teams, and proactively acquire 3PLs to maintain city supply.

Fleet and governance

  • Track rider performance through reporting dashboards and ensure riders follow company standards.
  • Analyze fleet and 3PL data and provide actionable insights to senior management.
  • Coordinate 3PL integration into the logistics network; maintain process documentation and activity records.
  • Benchmark industry practices and implement best practices in 3PL management.

Qualifications

  • 0–3 years of relevant experience and basic knowledge of logistics.
  • Problem-solving skills and excellent communication skills.
  • A diploma is required; a bachelor’s degree is preferred.

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