Associate, Product Operations
Role Overview
Associate Product Operations is an IC1 role in the Product Operations department, within the Product division, reporting to the Product Operations Manager.
The role supports user experience, operational processes, and product managers in advancing HungerStation’s objectives.
Key Skills for This Role
Full Job Posting
Role overview
Associate Product Operations is an IC1 role in the Product Operations department, within the Product division, reporting to the Product Operations Manager.
The role supports user experience, operational processes, and product managers in advancing HungerStation’s objectives.
Product operations
- Support senior colleagues with analysis, research, and information gathering.
- Advise stakeholders on product usage and resolve routine stakeholder requests and bugs through cross-functional coordination.
- Build vendor feedback loops into product development and present feedback data in useful formats for continuous product improvement.
- Support product launches and implementations by aligning stakeholders on timelines and critical information.
- Test features, updates, and bug fixes to support data-driven decisions.
- Contribute to product roadmaps through clear problem statements informed by feedback and data analysis.
Governance and collaboration
- Follow internal policies, procedures, and processes to support consistent, controlled daily operations.
- Identify opportunities to improve processes and practices.
- Work with vendors and riders externally and collaborate with internal HungerStation stakeholders.
Qualifications
- Entry-level role requiring 0 to 1 year of relevant experience.
- Bachelor’s degree in Data Science, Computer Science, or a related field.
- Practical understanding of API technology, API testing tools such as Postman, XML/JSON technologies, and data analysis tools.
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