IT Officer
Role Overview
IT Officer role providing support for user hardware, software, and basic network issues.
Key Skills for This Role
Full Job Posting
Role overview
IT Officer role providing support for user hardware, software, and basic network issues.
Workplace and employment
- Full-time, permanent role.
- Work location is in person.
Requirements
- Minimum two years of UAE experience in an IT-related role.
- Troubleshoot desktop and laptop hardware and peripherals; install, configure, and support Windows and MS Office/Office 365.
- Basic understanding of server concepts and LAN/WAN troubleshooting, IP addressing, connectivity issues, and network devices.
- Proficiency with Microsoft Office and standard business applications; experience with helpdesk systems, asset inventory, and user account management.
- Knowledge of basic cybersecurity, data protection, and safe-computing practices.
- Strong problem-solving, analytical, communication, customer-service, time-management, and organisational abilities.
- Immediate joiners are preferred.
Technical support duties
- Troubleshoot desktop and laptop hardware and peripherals such as printers and scanners.
- Install, configure, and support Windows operating systems and business applications.
- Perform basic LAN/WAN troubleshooting and address connectivity issues.
- Use ticketing/helpdesk systems and support asset and user-account management.
- Follow basic cybersecurity and data-protection practices.
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