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IT Officer

PURPLE BRICKS TECHINAL SERVICE
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Desktop and laptop hardware troubleshootingWindows operating systemsMicrosoft Office and Office 365Basic server conceptsLAN/WAN troubleshootingIP addressing and network connectivity

Full Job Posting

Role overview

IT Officer role providing support for user hardware, software, and basic network issues.

Workplace and employment

  • Full-time, permanent role.
  • Work location is in person.

Requirements

  • Minimum two years of UAE experience in an IT-related role.
  • Troubleshoot desktop and laptop hardware and peripherals; install, configure, and support Windows and MS Office/Office 365.
  • Basic understanding of server concepts and LAN/WAN troubleshooting, IP addressing, connectivity issues, and network devices.
  • Proficiency with Microsoft Office and standard business applications; experience with helpdesk systems, asset inventory, and user account management.
  • Knowledge of basic cybersecurity, data protection, and safe-computing practices.
  • Strong problem-solving, analytical, communication, customer-service, time-management, and organisational abilities.
  • Immediate joiners are preferred.

Technical support duties

  • Troubleshoot desktop and laptop hardware and peripherals such as printers and scanners.
  • Install, configure, and support Windows operating systems and business applications.
  • Perform basic LAN/WAN troubleshooting and address connectivity issues.
  • Use ticketing/helpdesk systems and support asset and user-account management.
  • Follow basic cybersecurity and data-protection practices.

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