IT Coordinator

Job Overview

Job Summary

Excel & Data Management

• Prepare and maintain daily, weekly, and monthly Excel reports.
• Manage sales records, product lists, pricing sheets, and operational data.
• Create Excel trackers, formulas, summaries, and dashboards.
• Maintain accurate and updated company databases.
• Prepare reports for management to support business decisions.

Sales Tracking & Reporting

• Monitor daily sales across schools, branches, and other business locations.
• Track sales performance, revenue, and product-wise sales.
• Compare sales figures, identify trends, and report low-performing products or locations.
• Maintain records of orders, deliveries, sales returns, and unsold products.
• Coordinate with supervisors and the accounts team to verify sales figures.

Stock & Inventory Management

• Maintain stock records for raw materials, food packaging, and finished products.
• Track daily stock movements, incoming supplies, usage, and closing balances.
• Monitor stock levels and report shortages, excess stock, and wastage.
• Prepare stock reports and assist with inventory reconciliation.
• Coordinate with kitchen and purchasing teams to maintain accurate records.

Website Management

• Update and maintain the company website with current information.
• Upload product details, menus, company updates, and promotional content.
• Check website content, links, and contact information regularly.
• Coordinate with external developers for technical issues when required.

Social Media Management

• Manage company social media accounts, including Instagram, Facebook, and other relevant platforms.
• Prepare and publish regular posts, stories, promotional materials, and company updates.
• Coordinate with the design and kitchen teams to collect photos, videos, and product information.
• Monitor comments and messages and respond professionally.
• Support marketing campaigns, brand awareness, and customer engagement.
• Prepare monthly social media performance reports.

Coordination & Administration

• Coordinate with the sales, kitchen, delivery, purchasing, and accounts teams.
• Collect operational data and submit reports within deadlines.
• Maintain organized digital files and records.
• Identify opportunities to improve reporting systems and work efficiency.
• Perform other IT, reporting, and digital administration duties assigned by management.

Required Qualifications & Skills

• Diploma or degree in IT, Computer Applications, Business Administration, or a related field is preferred.
• Good working knowledge of Microsoft Excel, including formulas, PivotTables, and data analysis.
• Knowledge of Microsoft Word, PowerPoint, and Google Sheets.
• Experience in sales reporting, stock management, or data entry.
• Basic knowledge of website administration and content management systems.
• Ability to manage social media accounts and create basic marketing content.
• Good communication, organization, and time-management skills.
• Ability to work independently and meet reporting deadlines.
• Previous experience in food service, catering, retail, or distribution is an advantage.

Performance Expectations