Intermediate Cyber Security Analyst

The purpose of this role is to provide reliable, well-documented first-line monitoring and triage across JSI's security tools and Service Desk tickets, ensuring potential threats and incidents are identified and escalated quickly and accurately. The position supports the broader Cyber Team by handling foundational, high-volume tasks so Senior Analysts and the Team Lead can focus on complex investigations, strategic work, and program ownership.

This role also serves as a development path into more senior cyber security positions, with structured exposure to vulnerability management, incident response, and GRC processes under close mentorship.

Monitor security tools and alerts (e.g., CrowdStrike, SIEM Platforms, Tenable Nessus, Qualys) for anomalies, threats, and policy violations

Perform initial triage and classification of alerts based on established criteria

Escalate confirmed or suspected incidents to Senior Cyber Security Analysts or the Cyber Team Lead per defined escalation procedures

Maintain accurate and timely documentation of alerts, tickets, and triage outcomes

Support execution of vulnerability scans and assist with reporting

Help track remediation status and follow up on outstanding vulnerabilities

Support validation of patch deployment in coordination with the ITS team

Assist with data gathering, log review, and initial containment steps under the direction of Senior Analysts

Follow established incident response playbooks and procedures

Support post-incident documentation and reporting

Assist with evidence collection in Vanta to support ISO 27001, UK Cyber Essentials, and EU CRA compliance activities

Support basic policy and procedure documentation tasks

Assist with tracking third-party vendor compliance checklists

Provide first-line support for security-related Service Desk tickets

Escalate complex or ambiguous security tickets to Senior Analysts per defined escalation paths

Help maintain accurate ticket records and follow-up on open items

Support user security awareness efforts, including basic guidance and phishing report triage

Take direction from the Cyber Team Lead and Senior Cyber Security Analysts

Communicate clearly and professionally with stakeholders across the organization

Bachelor's degree, college diploma, or equivalent coursework/certification in Computer Science, Information Technology, or a related field

3-5 years of experience in IT, security operations, or a related technical role

Basic understanding of networking concepts, firewalls, and security fundamentals

Exposure to monitoring or alerting tools is an asset

Familiarity with ticketing systems and ITIL-aligned processes is an asset

Strong learning mindset with a genuine interest in building a career in cyber security

Demonstrates curiosity, initiative, and proactive problem-solving

Follows direction well while progressively building toward independent judgment

Comfortable working within defined processes and escalation paths

This role description is not intended to be an exhaustive list of responsibilities. Duties may evolve over time and may be adjusted to meet organizational needs. The successful candidate may also be required to perform other related duties as assigned.

The successful candidate will be required to complete a background check prior to employment

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities.

With 4Sight – JSI’s single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI’s customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place).

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia, and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation-accessible formats, and communication supports for the interview process upon request.

Our hiring process does not use artificial intelligence (AI) tools for screening, assessing, or selecting applicants. All applications are reviewed and evaluated by our HR team.