Inside Sales Engineer - Projects
Role Overview
The Inside Sales Engineer – Projects provides application engineering, sales, and technical support to internal and external customers across the Middle East and Africa.
The role works closely with the Flow Controls Sales Team to support project pursuits, prepare competitive quotations, deliver technical solutions, and contribute to business growth.
Key Skills for This Role
Full Job Posting
Role overview
The Inside Sales Engineer – Projects provides application engineering, sales, and technical support to internal and external customers across the Middle East and Africa.
The role works closely with the Flow Controls Sales Team to support project pursuits, prepare competitive quotations, deliver technical solutions, and contribute to business growth.
Responsibilities
- Support quotations for assigned MEA countries, KOB2 project opportunities, severe service RFQs, and special applications.
- Size, select, and price control valves and related solutions; address obsolete products and customer-specific technical or commercial needs.
- Meet RFQ turnaround KPIs and prepare accurate customer quotations, reports, forecasts, and sales analyses.
- Coordinate Quote-to-Cash, order execution, handovers, and delivery with internal teams, factories, project management, order entry, and fulfillment.
- Provide application engineering, technical, and pricing support; troubleshoot and participate in site visits when required.
- Support product presentations, application reviews, customer specifications, quotation follow-up, purchase order conversion, and business growth.
- Identify product gaps and contribute to product development, portfolio reviews, and product roadmaps.
- Follow Emerson ethics and trade compliance requirements and stay current on industry, market, and product developments.
Requirements
- Bachelor’s degree in Mechanical Engineering, Instrumentation Engineering, Chemical Engineering, or a related discipline.
- At least three years of control valve industry experience.
- Fisher Junior Master – Red Belt and Fisher Fieldvue Champion certifications, or equivalents.
- Strong control valve product and application engineering knowledge; experience in quotations, technical support, and customer engagement.
- Proficiency in Microsoft Office and fluent written and verbal English.
Preferred qualifications
- Advanced control valve knowledge, MEA customer specifications, and manufacturing processes.
- Severe service products and applications; Quote-to-Cash processes and Minimum Initial Bid strategies.
- KOB1/KOB2 MEA project experience, Fisher FF2 sizing and selection tools, and familiarity with project management, order entry, and customer order fulfillment.
- Midstream, refining, Oil & Gas processes, commercial terms, trade compliance, engineering drawings, specifications, and P&IDs.
- Ability to make technical decisions based on engineering principles and industry standards.
Work approach
- Understand customer needs and deliver effective technical solutions.
- Build collaborative relationships, communicate technical information clearly, and work across teams.
- Apply analytical problem-solving, take action, deliver results, and seek process and customer-experience improvements.
Culture and benefits
- The employer describes an inclusive, collaborative culture with career development, mentorship, and training opportunities.
- Benefits described include medical insurance, an Employee Assistance Program, tuition reimbursement, employee resource groups, recognition programs, and flexible time off, including parental leave, vacation, and holidays.
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