Inside Account Representative
Role Overview
The Inside Account Representative is a blended inside and outside sales role at Noble's Yorkdale Profit Centre.
The role maintains and grows the customer base by identifying customer needs, presenting Noble's value and increasing customer spending, loyalty and retention.
Promote and sell existing and new products to meet profit centre sales objectives and achieve sales results.
The posting is for an existing vacancy.
Key Skills for This Role
Full Job Posting
Role overview
The Inside Account Representative is a blended inside and outside sales role at Noble's Yorkdale Profit Centre.
The role maintains and grows the customer base by identifying customer needs, presenting Noble's value and increasing customer spending, loyalty and retention.
Promote and sell existing and new products to meet profit centre sales objectives and achieve sales results.
The posting is for an existing vacancy.
Responsibilities
- Promote and sell existing and new products and services to optimize the customer base.
- Manage, review and implement assigned-account price changes while considering market trends.
- Provide quotations, technical support, literature and other customer materials.
- Identify new customer opportunities, assess market and customer needs, tailor offerings and sell solutions.
- Communicate inventory, delivery and pricing concerns to manage expectations and maintain customer loyalty.
- Participate in setting sales objectives and achieve revenue, gross margin and account targets.
- Assist the Inside Sales Team with incoming calls and inquiries; build positive customer and teammate relationships.
Required qualifications
- College diploma, university degree or equivalent experience.
- Interpersonal, problem-solving and communication skills to build positive customer and teammate relationships.
- Attention to detail and ability to meet deadlines and work within time constraints.
- Ability to thrive in a performance-focused, results-oriented environment.
- Valid Ontario driver's licence and consistent access to a personal vehicle.
Nice to have
- Previous comparative sales and/or customer service experience.
- Technical plumbing and/or HVAC knowledge.
- Experience using Word, Excel and Outlook.
Target salary range
- Target salary range is $40,000 to $55,000; the compensation cadence is not specified.
Benefits and development
- Internal growth opportunities and access to training and development programs.
- Benefits include medical and dental coverage, pension and RRSP contribution opportunities, additional insurance, and a student loan repayment benefit.
- The employer describes the team as supportive and close-knit.
About Noble
Noble supplies plumbing, HVAC, hydronics, industrial and fire protection products for construction, maintenance and renovation.
The company describes its focus as customer service and value-added support.
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