Information Technology Governance Specialist
Skills
About This Role
1. Governance & Compliance
- Develop and update IT policies, procedures, and standards in alignment with national frameworks and
- international standards such as COBIT, ISO 38500, and ITIL.
- Monitor compliance with IT policies across all departments and provide corrective guidance when
- required.
- Prepare periodic compliance reports for senior leadership.
2. Risk Management
- Identify, assess, and document IT risks in coordination with Cybersecurity, PMO, and operational teams.
- Develop and implement risk mitigation and treatment plans.
- Continuously monitor risk levels and recommend necessary actions.
3. IT Strategy & Portfolio Alignment
- Support the development and review of the IT Strategy and Digital Transformation Strategy.
- Evaluate IT projects to ensure alignment with strategic goals and digital government priorities.
- Participate in creating and maintaining policies for project management, change management, incident
- management, asset management, and business continuity.
4. Quality & Performance
- Develop performance indicators (KPIs) to measure the effectiveness of IT governance.
- Monitor and report on IT service performance and compliance with SLAs.
- Prepare monthly and quarterly performance dashboards for the leadership team.
5. Documentation & Audits
- Develop and maintain governance documentation including policies, procedures, templates, and
- guidelines.
- Coordinate with internal and external auditors to ensure audit readiness.
- Address audit findings and recommend improvements to processes and controls.
6. Digital Government Standards
- Ensure alignment with national digital government requirements defined by Sharjah Digital Government
- and relevant UAE government frameworks.
- Support teams in achieving and maintaining compliance with Digital Government Maturity and other
- digital initiatives.
Required Skills & Qualifications
- Bachelor’s degree in Information Technology, Information Systems, Computer Science, or related field.
- 3–7 years of experience in IT governance, compliance, or risk management.
- Strong knowledge of COBIT, ITIL, ISO 38500, ISO 27001, ISO 20000.
- National cybersecurity and digital governance standards (NESA, TDRA).
- Strong analytical and problem-solving skills.
- Experience in drafting IT policies and governance documentation.
- Excellent communication skills with the ability to prepare reports for senior leadership.
Preferred Certifications
- COBIT Foundation
• ISO 27001 Lead Implementer
- CGEIT or similar (added advantage)
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