Manager GRC - Information Technology
Skills
About This Role
Overview
We are looking to hire a
Manager GRC - Information Technology
who will be responsible for driving technology governance, compliance assurance, audit readiness, and risk oversight initiatives for our
semi-governmen
t client based in
Dubai
– one of the largest organisations in the region.
This position is a
long term contract role
and sits within the
Information Technology Department
, reporting directly to the
Head of GRC – Technology
.
We are specifically seeking a
hands-on GRC practitioner
with
strong day-to-day experience working on the ServiceNow GRC platform
, not just oversight or advisory exposure.
The ideal candidate will play a
key operational role in configuring, managing, and continuously improving the GRC platform
, while also driving policy, compliance, and risk management initiatives across the organisation.
This role requires someone who can
bridge technical GRC tooling with real-world risk and compliance execution
, ensuring that governance frameworks are not only defined but actively embedded and monitored across systems and processes.
Key Responsibilities
- **Own and operate the ServiceNow GRC platform on a day-to-day basis**
- , including configuration, module management, and continuous enhancement
- Manage and operationalise key GRC modules within ServiceNow, including Policy & Compliance Management, Risk Management,Third-Party Risk Management (TPRM) and Regulatory Change Management.
- Ensure
- accurate and real-time reporting dashboards
- are maintained within the platform for leadership and governance forums
- Translate compliance and risk requirements into
- practical workflows, controls, and automated monitoring within ServiceNow
- Align technology governance and compliance activities with recognised standards such as
- ISO 27001, ISO 20000, ISO 42000, COBIT, and ITIL
- Lead
- ISO framework implementation and ongoing compliance maturity initiatives
- , including control mapping and gap assessments
- Define and manage the
- technology compliance roadmap
- , including policy lifecycle planning and audit readiness
- Own the
- end-to-end policy lifecycle
- (drafting, review, approval, implementation, and governance within systems)
- Coordinate internal and external audits, ensuring
- evidence is system-driven, traceable, and audit-ready
- Monitor and enforce operational controls such as Access and identity management, Change management processes, Backup and recovery controls and CMDB governance
- Drive
- risk identification, assessment, and mitigation activities
- , ensuring alignment between business, IT, and compliance stakeholders
- Support governance and compliance requirements for
- emerging technologies (e.g., AI/ML)
- and evolving regulatory landscapes
Knowledge, Skills & Experience
- **10+ years’ experience**
- in technology risk, IT compliance, or GRC roles within large enterprise environments
- **Strong hands-on experience with ServiceNow GRC is mandatory**
- (candidates without practical platform ownership will not be considered)
- Proven experience in
- configuring, managing, and operating GRC tools
- , not just using them for reporting or tracking
- Demonstrated experience managing:
- Policy & compliance frameworks
- Risk registers and assessments
- Third-party/vendor risk
- Regulatory change processes
- Solid experience in
- ISO implementations (e.g., ISO 27001, ISO 20000, ISO 42000)
- , including audits and certification cycles
- Strong understanding of
- COBIT, ITIL, and enterprise IT control environments
- Experience in
- audit coordination with clear ownership of remediation tracking and closure
- Ability to translate technical risks into
- clear, actionable insights for business stakeholders
- Strong technical acumen combined with
- operational execution capability
- Relevant certifications such as
- ISO 27001 Lead Auditor/Implementer, CRISC, CISSP, CISM, CISA, ITIL, or COBIT
- are highly preferred
Availability
- Preference will be given to candidates who are
- immediately available or on short notice (30 days or less)
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