Information Technology Coordinator
Skills
About This Role
Company Description
A Dubai-based ship management and dry bulk operating company operating a modern fleet and supporting international trade through reliable, efficient, and safety-focused maritime operations.
The company is expanding its digital systems, cybersecurity, and operational technology capabilities to support continued growth and improved coordination across shore and fleet operations.
Role Description
This is a full-time, on-site role based in
Dubai, United Arab Emirates
, for an
Information Technology Coordinator / IT & Digital Systems Coordinator
within a ship management and dry bulk operating company.
The role involves supporting the company’s IT systems, Microsoft 365 environment, cybersecurity practices, internal communication tools, and maritime software platforms to ensure secure and continuous operations.
Responsibilities
include providing day-to-day technical support, troubleshooting hardware and software issues, assisting with network and system administration, managing user accounts and permissions, and supporting Microsoft 365 tools such as
Outlook, Teams, SharePoint, OneDrive, MFA, and access control
.
The role will also coordinate with external IT providers, cybersecurity vendors, Microsoft partners, and maritime technology providers, while supporting digital filing systems, document control, backups, onboarding/offboarding access, dashboards, and operational reporting tools.
Experience
with
shipping, maritime, logistics, fleet management, IMOS, MariApps, Shipfix, ERP systems, Power BI, or digital workflow platforms
will be considered an advantage.
Qualifications
- 3–7 years of experience in IT support, systems coordination, or digital systems administration
- Strong knowledge of Microsoft 365, including Outlook, Teams, SharePoint, OneDrive, users, permissions, and access control
- Good understanding of networking, cybersecurity, MFA, backups, cloud systems, and troubleshooting
- Ability to support hardware, software, email, devices, printers, and connectivity issues
- Strong communication, documentation, organization, and problem-solving skills
- Ability to coordinate with external IT, cybersecurity, Microsoft, and software vendors
- Experience in shipping, maritime, logistics, or fleet management is preferred
- Experience with IMOS, MariApps, Shipfix, ERP systems, Power BI, or dashboards is an advantage
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