Human Resources Operations Manager

Overview

1.Strategic HR Management

• Partner with department heads to develop, implement, and regularly update

Job Descriptions (JDs)

• .
• Design, implement, and track
• KPI frameworks
• for both staff and workers, aligning with operational targets across construction departments and ensuring that performance targets are met.
• Understand the unique manpower and performance needs & expectations of different project units (including marine construction) and tailor HR strategies accordingly for fulfilment of target/KPIs.
• Draft and update
• organizational charts
• for island and project-based teams, obtaining approval from MD and Owners.

2.Workforce Planning & Recruitment

• Spearhead
• manning, hiring, onboarding
• , and mobilization of resources for marine and land-based projects (e.g.,

Tug Maftoon, Barge ILCO, Barge MRB02

• ).
• Coordinate
• visa processing and documentation
• for staff and labor.
• Independently drive recruitment campaigns and sourcing strategies to meet urgent workforce needs, especially in remote project locations.

3.Performance & Attendance Monitoring

• Supervise and ensure adherence to
• performance management processes
• , including
• probation reviews
• ,
• KPI assessments
• , and
• performance appraisals
• .
• Oversee and
• manually monitor worker attendance, hours, and overtime
• , ensuring fair practices and cost control.
• Work closely with site managers and project teams to
• optimize overtime usage
• and ensure accurate payroll inputs.

4.Employee Relations & Welfare

• Act as the primary point of contact for
• employee relations
• , handling
• grievances
• , conflict resolution, and disciplinary matters with both staff and labor.
• Ensure timely and appropriate
• probation confirmations
• ,
• insurance management
• , and
• exit formalities
• .
• Navigate sensitive HR scenarios such as
• labor strikes
• or disputes, maintaining business continuity and legal compliance.

5.Camp & Site HR Operations

• Manage
• labor camps
• , ensuring
• security, housekeeping, welfare
• , and accommodation standards are upheld.
• Supervise
• canteen operations
• , conducting audits, monitoring food quality, and minimizing waste.
• Oversee
• medical cases
• , workplace injuries, and coordinate with HSE and admin teams to ensure compliance.
• Monitor
• HSE compliance
• , especially across island and high-risk project zones.

6.HR Systems & Reporting

• Maintain and update
• HRMS data
• for all internal entities and other remote teams.
• Generate and submit
• daily HR reports
• to owners and senior management.
• Manage and analyze data for
• attrition reports
• ,
• CTC summaries
• , and other compliance documentation.
• Conduct
• employee surveys
• and
• engagement activities
• , collecting feedback for continuous improvement.

7.Administration & Compliance

• Oversee
• office administration functions
• and support operational teams with logistical coordination.
• Ensure
• labor performance compliance
• through regular assessments (e.g.,
• Tikka compliance
• ).
• Support in
• legal investigations
• and coordinate with internal legal advisors as necessary.

Ideal Candidate Profile: Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or equivalent. Master's or HR certification is a plus.
• ***10+ years of HR experience in the construction industry in the UAE or GCC region, with significant exposure to both staff and labor segments.***
• Proven experience in independent HR operations, especially in camp and remote site settings.
• Deep understanding of UAE labor laws, HR best practices, and construction workforce dynamics.
• Sound knowledge of contemporary HR best practice
• Proven ability to provide HR advice on employee and industrial relations matters and the confidence to research issues and obtain advice where necessary
• Experience in managing grievances and other workplace matters
• Experience in recruitment and employee retention.