Human Resources Manager

Company Overview

Role Overview

Key Responsibilities

• HR Operations: Oversees daily HR functions across the Head Office and CoE ensuring adherence to company policies and UAE labor laws. Maintains accurate employee records, manages documentation, and ensures efficient HR administration. Ensures all HR practices comply with UAE labour laws and internal policies. Updates venue HR procedures and ensures consistent implementation across operations.
• Recruitment & Onboarding: Supports end-to-end recruitment processes in collaboration with the Talent Acquisition team. Ensures smooth onboarding and orientation for new employees to integrate them into the company culture.
• Employee Relations and Engagement: Addresses employee concerns and grievances, conducts investigations, and ensures fair and consistent disciplinary actions. Promotes a positive and supportive workplace culture. Implements employee engagement initiatives that promote motivation, teamwork, and alignment with company values. Tracks turnover trends and proposes retention strategies.
• Performance Management: Coordinates performance review processes, supports managers in setting goals and evaluating staff performance, and ensures consistent implementation of appraisal systems.
• Learning & Development: Partners with the Learning & Development Manager to ensure alignment between development initiatives and HR policies, performance processes, and workforce planning. Provides HR data, insights, and operational input to support effective learning outcomes.
• Payroll Management: Coordinates with Head Office stakeholders to ensure accurate and timely processing of salaries, incentives, and benefits. Verifies attendance records, overtime, and deductions in coordination with Finance.
• Reporting & Analytics: Prepares HR reports including headcount, turnover, absenteeism, and payroll summaries to support decision-making and planning.

Qualifications

• Degree in Human Resources or a related field, with an HR certification such as CIPD, SHRM-CP/SCP, or an equivalent qualification, is highly desirable.
• Minimum 5–7 years of HR experience, with at least 2 years in a managerial role within the hospitality or F&B industry, preferably in Dubai, UAE.
• Strong knowledge of UAE labor laws and HR best practices.
• Previous experience within the UAE hospitality industry or F&B standalones is required.
• Experience in managing payroll and HR systems.
• Excellent communication, leadership, and interpersonal skills.
• Strong organizational and analytical abilities.
• High level of professionalism, confidentiality, and integrity.