Human Resources - Analyst

Profile Summary

Talent Acquisition and Offboarding

• Recruitment support
• Opening positions in HR systems and ensuring approvals are in place for the recruiting activity
• Scheduling of interviews for the shortlisted candidates
• Acknowledgement of speculative applications.
• Administration of the end to end HR employee lifecycle processes including but not limited to
• Offer Management, putting together draft employment contract and contract pack
• Raising staff moves - advising other departments such as Planning and Compliance of new joiner confirmed start dates and leavers' last service dates
• Ensuring initiation of background screening and ensuring screening reports have been received with the background screening provider
• Preparation of leaver paperwork including leaver calculation for review.
• Timely registration and de-registration submissions to broker for Insurances. Provide support ongoing reporting requirements to the provider
• Opening positions and execute changes of employee records in the HR system such as cost centre changes, transfers, terminations, joiners, compensation etc. in a timely fashion
• Coordinate the international transfer process on HR System by working closely with the home country HR (where applicable).

File Management

• Data maintenance in relation to all employee information, championing data integrity and utilizing the system to its full capability. Ensure adequate controls in place to reduce errors.
• Ensure appropriate internal procedures and controls are in line with best practice HR (e.g. Outsourcing Procedures, ABC)
• Responsible for the document management processes within HR Services ensuring all files contain documentation in accordance with new joiner/leaver checklists.
• Responsible for all documentation to be maintained in the HR G drive in accordance with the Mizuho’s procedures
• Compile employee files - Joiners and leavers according to internal HR checklist ready for final review and approval
• Maintain Supplier files in accordance with the HR check list, for HR related outsourcing
• Completion of promotions packs on internal HR folders
• Support the HR Advisor with the management of HR related archiving and records list as per internal policy

Payroll And Benefits Administration

• Keep track, collate and record all relevant information related to Payroll (new joiners, leavers, special and out-of-cycle payments, salary changes, 12 month rolling leave report, validation of employee data on the HR systems etc.)
• Coordinate any GOSI/Pension payment requirements as applicable
• Learning and Development
• Coordination of rooms bookings for training courses
• Management of any flight bookings for any overseas training for staff
• Preparation of training materials ahead of training programs including attendee list and feedback questionnaires.
• Updating the HR training log and provide reports as required.

General

• Providing support and service for HR Ops duties, working closely with the HR team to provide a quality service and in various HR projects, providing operations input to business requirements and operational readiness
• Provision of Salary certificates and NOCs for employees
• Provide general administration support such as answering telephone calls, dealing with correspondence/letters, updating HR documents, sending replies to applicant, organizing meetings. Conference calls, processing invoices for payment, processing business related expenses.
• Logging and processing of HR related monthly invoices, and maintaining monthly accruals
• Accurate and timely completion of all internal and regulatory reports
• Co-ordination of the annual review process of job descriptions issued to all staff.

Immigration

• Liaison with immigration provider in the provision of signed letters and documents for the processing of residence permits, exit re-entry permits business visas etc.
• Processing of employee visas, renewal of employment card and DIFC card on the online DIFC portal.

IT Systems and Reporting

• Ensure changes of employee records on the HR system such as cost centre changes, transfers, terminations, joiners, compensation etc are completed and employee records are up-to-date.
• Attend to employee/manager queries related to the Performance Management System, HR Self Service, absence system etc.
• Liaise with the London HRIS team to manage the administration and maintenance of the HR intranet site and ensure information published is up-to-date for employees to access.
• Ensure trackers/reports which are to be used by the HR team or distributed outside of HR are maintained.
• Maintaining and updating relevant HR trackers as required.

Miscellaneous

• Support the Head of Human Resources — MEA in the rollout of any Global/EMEA HR Initiatives and lead where requested
• Support the Head of Human Resources in the implementation of the regional HR agenda and lead initiatives where requested
• Liaise with the London HRIS team to manage the administration and maintenance of the HR intranet site and ensure information published is up-to-date for employees to access
• Provide general administration support such as answering telephone calls, dealing with correspondence/letters, updating HR documents, organizing meetings and conference calls, checking invoices for payment.
• Ad-hoc projects and tasks as required by the Head of Human Resources — MEA

HR Risk and Control

• Ensure audit compliance of employment files
• Ensure that HR policies and procedures are up to date
• Assist in establishing new processes and procedures as required for legal, regulatory, efficiency, cost saving purposes
• Maintenance of important documents and ensuring the files are audit compliant

Data Protection

• Acting as the data protection business process owner for human resources with responsibility for the following:
• complying with the transparency requirements (as detailed in the Data Protection Policy);
• ensuring there are lawful grounds for processing personal data;
• ensuring personal data are used and stored in accordance with the purposes communicated to individuals;
• ensuring data being collected are relevant and not excessive for the purpose for which the personal data were collected;
• taking reasonable steps where appropriate to ensure data is kept accurate and up to date;
• ensuring, in consultation with Systems as necessary, that personal data are adequately protected against accidental or unlawful processing and against destruction, accidental loss or damage;
• undertake privacy impact assessments when there are significant changes to the business process;
• ensuring personal data is not transferred to locations not deemed to have adequate protections where transfer restrictions apply; and
• ensuring that personal data are not retained for longer than necessary.

Core Annual HR Processes

• Support as required for the annual HR processes such as compensation, promotions, objectives and performance reviews, and annual talent review

Qualifications, Skills, And Experience

• Bachelor’s degree in HR, Business, Finance, or related field.
• Experience in HR analytics, operations, or reporting - ideally in banking or financial services.
• Strong Excel and HRIS skills (Workday/SuccessFactors preferred).
• High attention to detail and comfort handling confidential data.
• Solid understanding of DIFC and UAE labour laws.
• Strong communication and stakeholder management skills.
• Analytical mindset with the ability to interpret data and tell a story through insights.
• At Mizuho, we embrace flexible ways of working when the role permits.
• We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working.
• Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
• At Mizuho we are committed to supporting equality, diversity and equality, and seek to create a workplace that is fully inclusive.
• We welcome applications from all sections of the community that we operate in and from all ethnic backgrounds, sexual orientation, beliefs, gender identities and disabilities.
• If you require more information about our equal opportunities policy or wish to discuss any accessibility requirements or reasonable adjustments please contact the recruitment team – recruitment@mizuhoemea.com and we will be happy to help.