HR Administrator – HRMS

Job Purpose

HRMS Administration & Data Integrity

• Act as the primary administrator for iHits HRMS, maintaining employee records, organisational structures, and workflows.
• Ensure data accuracy through regular audits and quality checks.
• Manage user access, permissions, and system security.
• Process employee lifecycle changes (new hires, promotions, transfers, leavers).

System Optimisation & Support

• Identify opportunities to streamline HR processes using system functionality.
• Support configuration changes, upgrades, and new module rollouts.
• Test new features and enhancements before deployment.
• Troubleshoot system issues and work with HR, Payroll, IT, and vendor support to resolve them.

Reporting & Analytics

• Build and maintain HR dashboards and standard reports.
• Provide workforce insights (headcount, turnover, compliance metrics).
• Respond to ad‑hoc reporting requests with clear, accurate data.

User Support & Training

• Provide day‑to‑day support to employees and managers on system navigation and queries.
• Develop and deliver training materials for new features or processes.
• Promote effective use of self‑service tools.
• Other aspects of the role may include the below, supporting the HR Management Team:

Employee Lifecycle & HR Operations

• Prepare system driven offer letters, contracts, and onboarding documentation.
• Coordinate onboarding activities to ensure a smooth new‑starter experience.
• Support offboarding processes, including documentation and system updates.
• Provide accurate data to payroll (absences, changes).

Compliance & Governance

• Ensure HRMS and HR processes comply with data protection regulations and internal policies.
• Support internal and external audits with accurate data and documentation.
• Maintain up‑to‑date process documentation, workflows, and SOPs.
• Assist in updating HR policies and employee handbooks on HRMS

& Absence Administration

• Maintain absence records and support return‑to‑work processes

People Operations Support

• Support HR projects (engagement surveys, policy updates, audits)
• Assist with cyclical processes (performance reviews, probation reviews, pay reviews)
• Maintain HR calendars and reminders for key activities