House Manager

Overview

House Manager And Residential Manager

Key Responsibiliti

• esHousehold Operations Manageme
• ntOversee all daily operations of the residence to ensure seamless functionin
• g.Establish and maintain luxury hospitality and housekeeping standard
• s.Develop household policies, procedures, and service protocol
• s.Ensure the residence is always maintained in immaculate conditio
• n.Conduct regular inspections of all areas of the propert
• y.Staff Manageme
• ntRecruit, train, supervise, and evaluate household staf
• f.Manage schedules, attendance, leave plans, and performance review
• s.Coordinate activities of housekeepers, drivers, chefs, butlers, security personnel, gardeners, maintenance staff, and other domestic employee
• s.Foster a professional, respectful, and efficient working environmen

t.Budget & Financial Administrati

• onPrepare and manage household operating budget
• s.Monitor household expenditures and procurement activitie
• s.Maintain records of expenses, inventories, and service contract
• s.Negotiate contracts with suppliers and service provider

s.Property & Asset Manageme

• ntSupervise preventive and corrective maintenance of the residenc
• e.Coordinate repairs, renovations, and improvement project
• s.Manage household inventories, valuable assets, furnishings, artwork, and luxury item
• s.Ensure proper documentation and maintenance records are maintaine

d.Vendor & Contractor Manageme

• ntLiaise with external vendors, suppliers, and contractor
• s.Evaluate service quality and ensure compliance with agreed standard
• s.Monitor project timelines and budget

s.Event & Guest Manageme

• ntCoordinate family events, private functions, and VIP gathering
• s.Ensure exceptional hospitality standards for guests and visitor
• s.Manage logistics, catering, transportation, and accommodation arrangements when require
• d.Security & Confidentiali
• tyCoordinate closely with security personnel regarding residence operation
• s.Ensure strict confidentiality regarding family matters, schedules, and personal informatio
• n.Implement and maintain privacy and security protocol

s.Travel & Lifestyle Coordinati

• onAssist with travel planning and logistics for family member
• s.Coordinate transportation, accommodation, and itinerary requirement
• s.Manage special requests and lifestyle-related service
• s.Compliance & Safe
• tyEnsure compliance with local regulations and household policie
• s.Maintain health, safety, and emergency preparedness procedure
• s.Conduct periodic risk assessments and safety inspection
• s.Qualificatio
• nsBachelor's Degree in Hospitality Management, Business Administration, Hotel Management, or related field preferre
• d.Minimu
• m 8–15 years of experien
• ce managing luxury residences, VIP households, palaces, royal families, or UHNW estate
• s.Proven experience managing large teams of domestic staf
• f.Strong knowledge of luxury household operations and hospitality standard
• s.Experience in budgeting, procurement, and vendor managemen
• t.Excellent leadership and interpersonal skill
• s.High level of discretion, integrity, and professionalis
• m.Strong organizational and multitasking abilitie
• s.Fluent in Engli
• sh