House Keeping Trainer
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About the Role
Al Najma Al Fareeda International Facilities Management Services is part of Al Fareeda Group, delivering a broad range of integrated facilities management and sustainability solutions under one roof.
Key Skills for This Role
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Company Description
Al Najma Al Fareeda International Facilities Management Services is part of Al Fareeda Group, delivering a broad range of integrated facilities management and sustainability solutions under one roof.
The company provides customized, world-class services to commercial, residential, industrial, healthcare, and educational facilities, with a strong focus on adding value for clients.
Al Najma Al Fareeda invests in its people, technology, and market awareness to deliver reliable and efficient services.
The organization values innovation, openness to change, and continuous improvement, adapting its offerings to meet the evolving needs of a global clientele.
Its teams are inspired by listening closely to customers and developing solutions tailored to their service requirements.
Role Description
This is a full-time, hybrid Housekeeping Trainer role based in Dubai, with some flexibility for work from home on designated days.
The Housekeeping Trainer will design, plan, and deliver training programs on housekeeping standards, cleaning procedures, safety practices, and use of equipment for staff across various client facilities.
The role involves conducting on-the-job coaching, demonstrations, and refresher sessions to ensure high levels of cleanliness, hygiene, and service quality.
The trainer will develop training materials, checklists, and standard operating procedures, and will assess staff performance through evaluations, audits, and feedback sessions.
Daily responsibilities also include coordinating with operations supervisors, tracking training attendance and outcomes, and recommending improvements to processes and service standards.
Qualifications
- Strong housekeeping and cleaning operations expertise, including knowledge of cleaning techniques, chemicals, tools, and equipment.
- Training and facilitation skills, with experience delivering classroom, on-the-job, and practical skills training to diverse teams.
- Excellent communication and interpersonal skills, with the ability to explain procedures clearly and provide constructive feedback.
- Organizational and time management skills to plan training schedules, maintain records, and support multiple sites or client locations.
- Understanding of health, safety, and hygiene standards, including safe chemical handling and compliance with company policies and local regulations.
- Proficiency in basic office and digital tools (e.g., email, spreadsheets, presentation software) to create training materials and maintain documentation.
- Previous experience in housekeeping supervision or training within facilities management, hospitality, or a related industry is preferred.
- Ability to work in a multicultural environment, with a respectful, inclusive, and coaching-oriented approach.
- Fluency in English required; additional languages commonly used by frontline staff in the region are an advantage.
- Relevant vocational qualification or certification in hospitality, housekeeping, or facilities management is desirable.
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