Housekeeping Trainer
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About the Role
Al Najma Al Fareeda International Facilities Management Services, part of Al Fareeda Group, delivers integrated facilities management, sustainability solutions, and specialized services for commercial, residential, industrial, hospital, and educational facilities.
Key Skills for This Role
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Company Description
Al Najma Al Fareeda International Facilities Management Services, part of Al Fareeda Group, delivers integrated facilities management, sustainability solutions, and specialized services for commercial, residential, industrial, hospital, and educational facilities.
The company focuses on customized, value-adding solutions and high-quality FM and recruitment services for a global clientele.
It invests in people, technology, and facilities to continuously improve service delivery and market awareness.
The culture emphasizes making a positive difference, embracing change, meeting challenges, and learning from experience.
The team listens closely to customers to design services that fit evolving needs and expectations.
Role Description
This is a full-time, hybrid Housekeeping Trainer role based in Dubai, with some flexibility for work from home for planning, documentation, and follow-ups.
The Housekeeping Trainer will design, deliver, and update training programs for housekeeping teams across various client sites, ensuring adherence to company standards, health and safety regulations, and client requirements.
Daily responsibilities include conducting classroom and on-the-job training, demonstrating cleaning techniques and use of equipment, and assessing staff competencies through practical evaluations and feedback sessions.
The role will also involve developing training materials, SOPs, checklists, and training calendars, as well as maintaining accurate training records and performance reports.
The Housekeeping Trainer will collaborate with operations and quality teams to identify training needs, support new staff onboarding, and drive continuous improvement in service quality and customer satisfaction.
Qualifications
- Proven housekeeping expertise in facilities such as commercial, residential, hospitality, healthcare, or educational environments, with strong knowledge of cleaning standards, chemicals, tools, and equipment.
- Experience in training delivery, including designing training modules, conducting classroom and practical sessions, coaching staff on the job, and evaluating learning outcomes.
- Strong communication and interpersonal skills, with the ability to train a diverse workforce, give constructive feedback, and build positive relationships with team members and clients.
- Good organizational and time-management skills to plan training schedules, manage multiple locations, maintain documentation, and meet operational timelines.
- Understanding of health, safety, and hygiene regulations, including safe chemical handling, PPE usage, and infection control best practices.
- Proficiency in basic computer skills (e.g., MS Office, email, digital training records) to prepare training materials, reports, and presentations.
- Previous experience in a housekeeping supervisory or trainer role within facilities management or hospitality is highly preferred.
- Relevant vocational certification or diploma in housekeeping, hospitality, or facilities management is an advantage; additional trainer or TOT (Training of Trainers) certification is a plus.
- Ability to work on-site across different client locations in Dubai, with flexibility for varying shifts as needed.
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