Housekeeping Trainer
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Key skills for this role
About the Role
Al Najma Al Fareeda International Facilities Management Services, part of Al Fareeda Group, provides integrated facilities management and sustainability solutions to commercial, residential, industrial, healthcare, and educational clients.
Key Skills for This Role
Full Job Posting
Company Description
Al Najma Al Fareeda International Facilities Management Services, part of Al Fareeda Group, provides integrated facilities management and sustainability solutions to commercial, residential, industrial, healthcare, and educational clients.
The company focuses on customized, value-adding services, including world-class FM and recruitment solutions.
It invests in people, technology, and continuous improvement to stay aligned with evolving market needs.
The culture emphasizes making a positive difference, embracing change, and learning from experience.
Services are driven by listening to clients and tailoring solutions to their specific requirements.
Role Description
This is a full-time Housekeeping Trainer role based in Dubai with a hybrid work arrangement, allowing some work-from-home flexibility.
The Housekeeping Trainer will design and deliver training programs on cleaning techniques, use of equipment and chemicals, safety standards, and hygiene protocols for housekeeping teams across various client sites.
Responsibilities
include conducting classroom and on-the-job training, preparing training materials and checklists, and demonstrating best practices for room, public area, and back-of-house cleaning.
The role involves monitoring staff performance, providing coaching and feedback, and supporting supervisors in maintaining service quality and compliance with company and client standards.
The Housekeeping Trainer will also help update standard operating procedures, track training records, and collaborate with operations teams to address skills gaps and support continuous improvement.
Qualifications
- Strong housekeeping operations knowledge, including cleaning procedures, use of equipment and chemicals, safety and hygiene standards, and quality control.
- Training and coaching skills, with experience in designing training content, delivering group sessions, and providing one-on-one on-the-job coaching.
- Communication and interpersonal skills, with the ability to engage diverse teams, provide clear instructions, and give constructive feedback.
- Organizational and documentation skills, including maintaining training records, preparing reports, and managing training schedules.
- Experience in facilities management, hospitality, or a similar service environment, ideally in a supervisory or trainer role.
- Ability to work across multiple sites in Dubai and adapt training to different client requirements and cultural backgrounds.
- Proficiency in basic computer applications (e.g., MS Office or equivalent) for preparing training materials and reports.
- Relevant certification in housekeeping, hospitality, or facilities management is an advantage; previous experience in the UAE or GCC is preferred.
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